Director, Market Research

Director, Market Research

<br>

Job Description

<br>

Director, Market Research

Job Description Summary:

The role of Research Director is responsible for providing strong and effective leadership to a team of 6 to 8 Research Managers dedicated to delivering comprehensive market coverage of accurate and complete commercial real estate information to CoStar clients.

The Research Director takes ownership for all data, research activity, and relationships within their assigned market or region. Frequent interaction with internal and external stakeholders and a deep understanding of market drivers and activity is a critical requirement to ensure the continuous improvement of data, relationships, revenue, and retention. The Research Director takes ownership of the development of all team members by ensuring clear communication, regular coaching, constructive feedback, and effective talent management is continuously achieved.

Essential Functions:

• Contribute to the strategic leadership of the Richmond Research Center, ensuring the consistent achievement of professional and performance standards.

• Oversee the workload and activity of all markets/regions to ensure Market Managers are achieving maximum productivity, efficiency, and performance.

• Ensure the information resources of each market/region are correctly managed so that all possible data sources are researched, and the best method of contact is achieved.  Drive high standards to ensure all information is accurately captured, input, and published in a timely manner.

• Plan and execute on improvements to the coverage, accuracy and depth of market/region data and encourage the application of innovative research approaches.  Includes meaningful telephone interaction, relationship building, effective questioning, listening, probing, building rapport, tracking relevant publications, and sharing information.

• Identify opportunities to establish or enhance client relationships through CRE events, meetings, webinars, support, and product training.  Maintain a close working relationship with sales colleagues to ensure a coordinated approach is consistently taken, including meeting and presentation content.

• Recruit, mentor, and develop a team of high-performing Market Managers with exceptional communication skills, proven leadership capability, and the highest level of integrity. Ensure Market Managers take a consistent approach to the management of Client Relationship Consultant development.

Skills and Qualifications:

• Bachelor’s degree or higher required; ideally in business management, real estate, economics, finance, or a related discipline

• Proven leadership ability and the experience of managing teams as a Senior Market Manager; success building strong, collaborative teams geared towards results

• Ability to articulate and execute corporate strategy; good financial awareness and experience of working within budgets

• Results oriented - ability to prioritize, drive and achieve results through self and others while working to deadlines under pressure

• Excellent problem solving, research and analytical skills; attention to detail, objectivity, and the ability to think strategically

• Experience of coaching and mentoring others in their professional growth and development

• Confident personality with the ability to interact at all levels with both internal and external stakeholders

• Proficiency in MS Office, including strong Excel skills

Position Benefits:

• Extensive initial and ongoing training, emphasizing commercial real estate principles, internal software applications, and management skills

• Annual Bonus based on goals and targets

• Generous medical, dental, vision, and prescription coverage

• 401k plan with company match and employee stock purchase plan

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

<br>

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing