Operations Technician III - Public Sector

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

 The Operations Technician III – Federal (CAD) is responsible for maintaining all geographical and program-specific databases as well as producing high-quality mapping products.

The Main Responsibilities

 

• Updates, creates, and reviews design and as-built CAD drawings to ensure standards and accuracy are followed 
• Serves as the primary point of contact for producing deliverables, Geographical Information Systems (GIS) maps, and requests for data from the Network Infrastructure Database (NID) and other mapping data sources 
• Researches, assesses and collects geographic data for updating and maintaining background and base layer maps 
• Produces and maintains ArcView Shapefiles, Google Earth .kml/.kmz files, and spatial database data for internal and Program Office use  
• Skills: 
• Position requires proficiency using GIS software such as ESRI ArcMap 
• Must be able to create and modify shapefiles and KML/KMZ files 

What We Look For in a Candidate

• Position requires proficiency using GIS software such as ESRI ArcMap 
• Must be able to create and modify shapefiles and KML/KMZ files 
• Education and Experience: 
• BS, certificate or equivalent work experience (4 years mapping or similar discipline) 
• Experience using Oracle / Access databases, SpatialNet & Safe FME preferred 
• Security Requirements: 
• US Citizenship required 
• Ability to obtain a clearance.  Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation) 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$79,613 - $106,150 in these states: VA 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's:

• Benefits
• Bonus Structure

 

#LI-Onsite

Requisition #: 341610

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

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