Associate Principal, Operational Readiness

What You'll Do:

The Associate Principal, Operational Readiness Coordinator, will work closely and collaboratively with Development, Technical and Business teams to lead sustainable change processes.

The primary responsibility will be collecting and analyzing planned changes for risk and impact across the technology and business domains. This person also reviews the evidence and acceptance criterion collected as part of the release workflow and attests to its completeness.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

·Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

·Support the delivery and management of communications.

• Confirm documentation, monitors, runbooks, and NFRs are operationally sound.

• Review release “gate” acceptance criteria for movement of releases between stages

• Conduct impact analyses, assess change readiness and identify key stakeholders.

• Provide input, document requirements and support the design and delivery of training programs.

• Track and report issues

• Support change management at the organizational level

• Serve as an advocate for change management, communicating change management processes and procedures throughout the company and assisting teams with adoption

• Continually work towards making improvements in the change process

• Stay current on trends and regulations to ensure effectiveness and compliance

• Other job-related duties as assigned.

Supervisory Responsibilities:

• None

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• 7+ years of previous release, change and/or project management experience, (Solid understanding of project management principles preferred)

• Experience and knowledge of change management principles, methodologies and tools.

• Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment

• Ability to work with a team, ensuring team efficiency

Technical Skills:

• Experience with Microsoft Office desktop tools (Word, Excel, PowerPoint).

• Requires a broad knowledge of ServiceNow

Education and/or Experience:

• Bachelor of Science in Computer Science or a related discipline or an equivalent combination of education and work experience. 

• Eight or more years of experience in change management.

Certificates or Licenses:

• None

Who We Are

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

A hybrid work environment, up to 2 days per week of remote work

Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance

Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave

Competitive health benefits including medical, dental and vision

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