Customer Account Representative

Monitor aging, assist customers with various requests, and collect on unpaid receivables. Process vouchers for multiple divisions and balance unbilled ledger accounts. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. - Monitor aging schedules and follow-up with customers/stores/division personnel to resolve/collect on delinquent receivable account balances
- Monitor past due notices
- Research/respond to customer/store/division inquiries
- Verify and track receipt of manual vouchers by week
- Key billing templates
- Reconcile weekly accounts receivable over and short
- Notify stores of large over and shorts
- Balance unbilled ledger accounts
- Monitor credit limits and request account holds
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- Self-motivated and able to perform job responsibilities with minimal supervision
- Physical ability to access all necessary files
- Strong analytical skills
- Ability to work within deadlines
- Ability to work well with others
- Good written/verbal communication and customer service skills
- Working knowledge of Microsoft Office applications

Desired
- Accounting experience and general knowledge of the accounts receivable reconciliation process