Become a part of our caring community and help us put health first
 

Humana’s Corporate Marketing organization is looking for a Marketing Research Project Manager to join the Market Research team as a Senior Market Research Professional working remote anywhere in the US. The goal of the Market Research team at Humana is to discover and illuminate insights into market conditions and customers’ wants and needs to reduce risks and maximize opportunities for Humana, all in service of improving the health of the people we serve.

In this role, you will work with marketing partners and the lines of business to define a learning agenda and key strategic insight needs. You will play a pivotal role in insuring that the business teams understand and hear the voice of the customer and other key stakeholders.

Key Actions & Role Responsibilities (per each project)

• Determine the key business questions to be answered

• Scope the right research audience

• Secure research sample (if not using a panel)

• Selection of the appropriate vendor from our approved set of research partners

• Partner with the vendor to identify the best research methodology

• Gain approvals and alignment on research instruments including legal and compliance

• Project manage the vendor through the research

• Vendor conducts data analysis and provide initial report (Senior Market Research Professional works in conjunction with the vendor to deliver a final report focused on true insights and direction to the business)

• Present insights to all stakeholders

In this role, you may also assist other researchers on the team in larger, more complex projects and assignments. Budget management and tracking as well as other research operations may also be assigned.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree or higher in Market Research, Data Analytics, Marketing, Communications or Business

• 5+ years of marketing research experience in both qualitative and quantitative projects

• Experience with and an understanding of a variety of research methodologies

• Strong project management skills and the ability to proactively address obstacles

• Ability to take data and turn it into a compelling story through insight, data visualization, etc.

• Strong presentation skills and experience communicating complex and functional strategies to senior management

Preferred Qualifications

• Master's degree or other graduate degree

• Experience in the healthcare and/or health insurance industries

• Healthcare, Provider research experience

• Medicare/Senior Consumer experience

• Experience in market research with low-income consumers

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and ema