Food and Beverage Team Lead - Aramark F&B located at LEGOLAND CA Resort

Job Description

Help lead our Food and Beverage team and set the standard for hospitality at LEGOLAND Resort! Guide and mentor your team to ensure exceptional dining experiences for our guests. We’re looking for team players who are organized, focused, accountable, and above all, carry a positive attitude every day. The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.  

Compensation Data

The hourly rate or salary range for this position ranges from $17.50/hr to $17.75/hr, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  
 

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. 

Job Responsibilities

Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests.

Greet and help customers as they enter the restaurant or approach food lines and counters.

Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests.

Monitor and ensure all staff comply with shift times and scheduled breaks to maintain operational efficiency. Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited.

Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.Lead all aspects of cooking, serving, and otherwise preparing food according to recipes, policies and procedures, including timeliness and proper temperatures.

Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations. Scrape food residues, wash dishes, and unload clean dishes, ensuring all items are sanitized and stored properly. Clean tables and seating areas so guests can be seated quickly.

Transfers supplies and equipment between storage and work areas by hand or by cart.

Coordinate and assist in setting up and breaking down stations designated by the manager.Use and care for kitchen equipment, including knives, stoves, freezers, and other machinery.

Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces.

Assist with daily safety observations and report safety hazards discovered in the location to management immediately. Maintain daily temperature logs. Complete opening and closing station checklists.

Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor.

Assist with catering and special events as needed.

Adhere to the uniform policy.

Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Food and Beverage Service Experience preferred. 

Great customer service and interpersonal skills  

Strong Leadership and supervisory skills 

Able to pass a Food Handler certification exam 

Sufficient education or training to read, write, count and follow verbal and written instructions 

Be able to work quickly and concisely under pressure. 

Available to work holidays and weekends as well as shorter or longer hours due to business volume. 

Physical Requirements 

Frequent lifting, pushing, pulling, bending, squatting, and stooping. 

Expect constant walking and standing during shifts. 

Occasional crawling and climbing. 

Frequent lifting of 20 to 40 pounds, including lifting trays over the shoulder. 

Ability to lift up to 60 pounds. 

The role will require wearing uniforms and Personal Protective Equipment (PPE). 

Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemica