General Manager at Huntress & Lumi

Position Summary: 

Responsible for every aspect of the operation and growth of the restaurant. Most time will be spent on the development and supervision of staff, driving revenue in all day parts, managing COGS and payroll, ensuring compliance with all policies and procedures, and driving profit. 

Type: Salaried, Full-time 

Pay scale: 90K-110K 

Duties and Responsibilities: 

Responsibilities include, but are not limited to: 

Financial 

• The number one goal of the venue is to exceed customer expectations while meeting or exceeding the budgeted EBITDA 
• Approving invoices for payables and ensuring clear communication with the accounting department on all checks, invoices, etc. 
• Managing petty cash per company policy 
• Managing, monitoring and meeting budgeted COGS 
• Overseeing monthly P&L and daily numbers to maximize revenue and managing controllable costs and expenses with a strong emphasis on all cost of goods (“COGS”) and labor 

Employee Performance 

• Working with underperforming employees to get them to the top half of the list or removing from roster 
• Always be working to raise the Per Person Average (PPA) 
• Creating, implementing, and maintaining systems related to customer service and revenue maximization. 
• Reviewing server sales performance report and taking appropriate action (posting results)  
• Reviewing and identifying the “Best Players”, putting these employees on the best shifts and grooming to be leads 
• Once Leads are recognized and developed, start to plan next step to be a supervisor/manager 

Menu Analysis 

• Implementing FOH incentive programs to push appropriate menu items 
• Review all reports & working with Chef to ensure menu is performing as intended. 

Staff Turnover 

• Always working towards keeping the overall turnover percentage down to help reduce payroll cost  
• Identifying and correcting reasons causing high turnover 

Other Wages 

• Ensuring all staff clock in/out times are being reviewed before payroll is processed 
• Tracking, managing, and minimizing overtime & meal break premiums  
• Weekly audits on TipHaus to assure numbers are correct and to get a sense of what your team is taking home. 

Marketing 

• Always be thinking about big and small social media opportunities, taking impactful video and photo content at every opportunity to be submitted to the Marketing Department 
• Ensuring all reviews are at goal numbers  
• Ensuring venue is maximizing the effectiveness of all marketing and art services while getting an acceptable ROI on those expenses 
• Ensuring venue brand is being properly represented 

Internal Restaurant Marketing & Revenue Generation 

• Executing in