Process Control Technologist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role:

Supports activities relating to the support of process automation systems. Provides preventative maintenance and 7x24 troubleshooting support for installed base systems. Minimizes plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. Has an overall knowledge of all current hardware, operating system software, networking systems and system software. Requires advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. May act as a working team lead, providing subject matter guidance and coordinating work of others.

Responsibilities / Duties:

• Provides care and troubleshooting of the process automation systems, and their associated networks and interfaces.

• Provides corrective support in response to a system error condition or failure as the first point of escalation from the plant.

• Performs predictive and preventative maintenance (PPM) and health checks on systems.

• Participates in software and hardware upgrades.

• Understands and follows all identified Dow Process Automation work processes, such as Problem Resolution and Request Management, S&OP Case entry, Engineering and Maintenance Asset database updates.

• Completes small project work including system installation, configuration, design and development.

• Tracks and redeploys assets.

• Provides training and knowledge transfer to plant system focal points, as well as other site support resources.

• Interfaces with others in the Plant who support process control on troubleshooting and upgrades.

• Monitors system diagnostics aligned with plan process control staff.

• Participates in risk assessment when activities to the system are required.

• Escalates issues to additional support resources and follow-ups, as necessary.

Required Qualifications:

• A minimum of a High School Diploma/GED is required.

• A minimum of 3 years of process control, manufacturing or other related experience.

• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications:

• A minimum of an associate degree or three years or more of relevant military training/experience.

Able to meet the following physical demands of the job, with or without reasonable accommodations:

• Lift, push, and pull up to 55 lbs.

• Work at heights, climbs stairs and ladders

• Wear all required personal protective equipment, such as earplugs, goggles, and steel-toed shoes

• Work in an area of intense or continuous noise

• Work in an area with hazardous materials

• Perform frequent bending, reaching, and lifting

• Stand or walk for extended periods of time

• This role does involve elevated work greater than or equal to four feet above the ground

• Must be able to wear and use personal protective equipment (PPE), including harnesses with a total weight capacity of 300lbs. ​

Your Skills:

• Self Motivation: Self Motivation is the internal state that helps initiate, continue, or terminate a behavior, driving individuals to do things and work toward their goals, put effort into self-development, and achieve personal fulfillment.

• Prog