(Sr.) Remote Diagnostics Expert

<p><br/><span>Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. <br/><br/>We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?</span></p> <p> </p> <p> </p><p><span>Wärtsilä Performance Services, Marine Agreement Delivery is now looking for a <strong>Remote Diagnostics Expert</strong>, to join our team. </span></p> <p> </p> <p><span>We are a team of more than 20 experts who follow the condition of Wärtsilä four-stroke engines. Understanding the correlation between various engine operational parameters is essential to be successful in this role. Your Marine customers will be located worldwide, English being the working language.</span></p> <p> </p> <p><span>We utilize the digital tool – Expert Insight, which highlights deviations from the expected behaviour of the marine contract customers' engine data. This Expert Insight digital tool uses both artificial intelligence and rules set up by engine experts.</span></p> <p> </p> <p><span>The possible locations for this position are <strong>Turku (primary) </strong>or <strong>Vaasa, Finland</strong> or <strong>Singapore</strong>. We offer a possibility of <strong>hybrid </strong>work according to our company policy. </span></p> <p> </p> <p> </p> <p><strong><span>Your work will focus on these responsibilities:</span></strong></p> <p> </p> <ul> <li><span>Acts as an asset performance expert on the covered equipment</span></li> <li><span>Diagnose performance and provide proactive technical support for engines and other covered equipment in collaboration with stakeholders to maximize uptime  </span></li> <li><span>Conducts analyses and predictive assessments with detailed recommendations for resolving technical and performance issues</span></li> <li><span>Provide fluid analysis recommendations for customers based on fluid analysis reports</span></li> <li><span>Available for customer visits when product, system, or performance analysis is required</span></li> <li><span>Supports Contract Manager, Operations expert, Asset Diagnostic expert, Maintenance Planner and Maintenance Coordinator</span></li> </ul> <p> </p> <p> </p> <p><strong><span>To be able to succeed in the position, we expect you to have: </span></strong></p> <p> </p> <ul> <li><span>BSc or MSc degree in Engineering or equivalent skills</span></li> <li><span>Strong 4-stroke engine mechanical, automation and/or analytics skills</span></li> <li><span>You are comfortable working with numbers in the form of tables and graphs</span></li> <li><span>You can work in a structured way with routine work</span></li> <li><span>You are willing to work independently both as an expert and a team player</span></li> <li><span>You have good written and verbal communication skills, as well as proficiency in English</span></li> </ul> <p> </p> <p> </p> <p><strong><span>Skills seen as a benefit for you to succeed in this position: </span></strong></p> <p> </p> <ul> <li><span>Marine business, technology and culture understanding</span></li> <li><span>Communication and collaboration skills to work effectively with cross-functional teams </span></li> <li><span>You are interested learning new IT tools and development of digital data</span></li> <li><span>Taking ownership and responsibility to bring improvements forward</span></li> <li><span>Ability to focus on details while having ability to prioritise workload</span></li> <li><span>Salesforce platform experience</span></li> </ul> <p> </p> <p> </p> <p><strong><span>Why you and us?   </span></strong></p> <p> </p> <p><span>We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth, and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.</span></p> <p> </p> <p><span>We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?</span></p> <p> </p> <p><span>We have an amazing team, and we are excited about