Senior Market Development Representative

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview:  The Senior Market Development Representative Inovalon is responsible for prospecting, basic qualification and producing new sales leads to be transitioned to the Provider Sales Team. This individual will be a knowledgeable, highly motivated, self-starter able to identify and develop new business prospects from self and team developed prospect lists.

Duties and Responsibilities:

• Research, identify and contact named individuals by buyer persona and job titles within prospect organizations;
• Initiate outbound phone calls, emails and maintain a social media presence focused on lead generation and appointment setting;
• Perform basic opportunity qualification while building awareness of Inovalon applications to prospective customers;
• Document your activities and results. Leverage data to identify the highest return activities and messaging within each target market by title and buyer persona;
• Capture accurate, basic qualification information to characterize each prospect’s current state, including applications currently in use;
• Qualify opportunities and establish clear next steps, ideally appointments for additional Inovalon Provider discussions with the sales team.
• Effectively transition prospects to the sales team to ensure continuity of information and a continued positive experience working with our team;
• Establish monthly goals and report progress against those goals for call volume, quality prospect conversations and count of leads created;
• Contribute to weekly meetings by providing progress updates and suggestions to the team;
• Utilize Salesforce.com for contact management, opportunity tracking and sales pipeline management in accordance with Inovalon standards;
• Be accountable­ for working independently and delivering results aligned with your role and job responsibilities;
• Manage details, performing your work accurately and thoroughly; and
• Establish and maintain high levels of activity with limited supervision.
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position;
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; and
• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.

Job Requirements:

• Minimum of 1 year of sales or telesales experience;
• Strong presentation phone skills;
• Excellent verbal and written communication skills;
• Good analytical skills;
• Ability to set and manage multiple priorities;
• Strong project management/organizational skills and exceptional attention to detail;
• Proficiency with MS Office suite and other software applications;
• Experience with Salesforce.COM or similar contact relationship management systems is preferred.

Education:

• Bachelor's degree, or equivalent combination of education and experience in a directly related field.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  At Inovalon, it is not typical for an individual t