Patient Access Representative- Part Time onsite

Job Family:

Admitting Representative

Travel Required:

None

Clearance Required:

None

What You Will Do:

• Provides excellent customer service to all individuals.

• Perform registration, arrival, and check-in functions upon a patient presenting themselves for service.

• Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within the patient registration systems.

• Obtain all necessary patient signatures and information at time of arrival.

• Escalates any advanced or complex registrations to a more experienced team member.

• Perform real-time insurance eligibility and benefits verification for unscheduled/walk-in patients, when necessary.

• Verifies insurance benefits; explain financial requirements to the patient or patient representative and collects any outstanding patient portion prior to or at the point of service.

• Perform collections and cashiering functions and refer patients to Financial Counseling where appropriate.

• Ensure that all activities related to hospital collection activities meet department requirements.

• Use of the computer system to document each patient encounter.

• Performs PBX and overhead paging functions in a professional, efficient, and courteous manner.

• Monitor patient valuables in the safe.

• Use and maintain postal equipment.

• Process outgoing mail.

What You Will Need:

• High School Diploma or equivalent (GED)

What Would Be Nice To Have:

• One (1) year Patient Access experience

• One (1) year Customer Service experience

• Data Entry experience

• Familiarities to Health Plans/Insurances

• Bilingual in English and Spanish

This is Part Time based at Community Memorial Hospital in Ojai, CA. Shift Start Times Vary, Rotating Weekends, Holiday and Stand-By.

The annual salary range for this position is $37,600.00-$56,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resu