Product Manager / Program Manager

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

If you are an experienced Product/Program Manager looking for a challenge, we have an opportunity for you! As a Product/Program Manager, you will be a key element of the Copeland Residential Air Conditioning segment of the HVACR Technologies business by driving strategic results and leading cross-functional teams. Our team analyzes industry trends, product portfolios, internal processes, and organizational performance to help guide product strategy. Your analysis and recommendations will help leadership anticipate and address problem areas to ultimately drive growth and profitability. With unprecedented industry changes, global competition and regulatory influences inspire every project to be unique and meaningfully every single day. We are a diverse, dynamic, and high-energy team with a strong history of leadership in technology, customer experience, and environmental conservation. You will be an intricate part of this diverse team! 

AS A PRODUCT/PROGRAM MANAGER, YOU WILL: 

• Own product and portfolio strategies:

• Align product roadmaps with the evolving market, industry, and regulatory dynamics

• Lead product lifecycles, including obsolescence efforts

• Support Sales and customers and ensure queries or issues related to application, sampling, performance, and operational aspects are run to drive customer engagement and partnership

• Supervise and guide innovation activities

• Evaluate and guide the organization on new business opportunities and the value proposition for new products

• Understand strategic and competitive gaps while steering decisions to address these

• Support sustaining and ramp-up of new products post-launch

• Monitor and identify, communicate and implement initiatives to increase profitability

Drive new product and program initiatives:

• Lead cross-functional program teams that consist of engineering, manufacturing, supply chain, operations, finance, and other key business functions. Establish and ensure all team members work towards a clear and common goal during the life of the program.

• Own schedules, customer deliverables, and key events related to new product development

• Lead all program collaborators and broker cross-functional decisions

• Run the project scope, expected profitability and business case, and product specifications

Use standard processes for new program management:

• Report out on key project important metrics and relevant resolution paths to senior management

• Prepare organization and market for product launch – including authoring bulletins, crafting communication material and collateral for Sales and customers

• Embody Copeland’s core values of collaboration, customer focus, and continuous improvement 

• Adopt LEAN as a mentality - create, refresh and guide business processes that support and improve Copeland’s operating model

• Support, contribute, and participate in internal business reviews, customer reviews, and trade shows

Required Education, Experience & Skills: 

• Bachelor's degree required, plus five (5) years relevant experience or MBA with fewer years of experience

• Outstanding communication skills - written, verbal, and presentation

• Strong interpersonal skills, with an ability to inspire and lead teams towards a common goal

• Strong planning/project management skills with an ability to work with multiple customers to identify needs and develop appropriate action plans to meet these needs

• Highly ef