Uro Pharmacy Billing Specialist (43425)

Job DetailsJob Location: 9900 N. Central Expressway Suite 120, Dallas, TX 75231 - Dallas, TX 75231We are seeking a detail-oriented and customer-focused UROPharmacy Billing Specialist to join our growing team. This is a fully in-office position—ideal for someone who enjoys working directly with patients and collaborating within a supportive team environment.

This role plays a key part in ensuring patients receive the care and supplies they need, including catheters and medications, while delivering a high level of customer service.

What You’ll Do

Verify insurance coverage and determine patient responsibility for orders
Communicate payment expectations clearly and collect patient payments
Post charges and payments for pharmacy orders
Review insurance reimbursements to ensure accuracy
Identify and resolve denied or underpaid claims
Research claim issues, correct errors, and submit appeals
Answer incoming calls professionally and assist patients with questions or concerns
Collaborate with coworkers, providers, and management to resolve issues
Help maintain an organized and professional pharmacy workspace
Assist with additional tasks and problem-solving as needed

What We’re Looking For

Strong customer service skills and a positive, patient-first attitude
Comfortable working in-office (not remote)
Basic knowledge of Microsoft Excel (data entry, simple tracking)
Ability to multitask, problem-solve, and work independently
Strong attention to detail and organization

Good to Know

Experience with insurance verification, billing, or medical claims is a plus
Insurance-related duties can be trained—we’re willing to teach the right candidate
This role requires critical thinking and the ability to resolve issues effectively

Why Join Us?

Stable, team-oriented work environment
Opportunity to learn and grow within healthcare billing and pharmacy operations
Make a direct impact on patient care and experience

If you’re dependable, detail-driven, and enjoy helping patients while working behind the scenes to solve problems, we’d love to hear from you!

 
Qualifications