Product General Manager, Co-Brand
ElavonAbout the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
This high-profile role is responsible for partnering with a large, strategic co-brand partner to identify and implement the right end-to-end product and customer experience across all bank and partner touchpoints. As a Credit Card Product Manager, you will:
Deeply understand the co-brand card product using data and insights to determine whether the product is meeting customer needs and enabling the right P&L outcomes for the bank
Identify and implement improvements to drive deeper customer engagement, improved customer experience, optimized margins and inorganic growth, in all cases working with and through a cross-functional team within the bank and in our partner organization.
Collaborate with the co-brand partner and our internal operations teams to ensure a cohesive customer service experience, enabling intuitive hand offs between the bank and the partner and a high quality servicing experience within both organizations.
Partner closely with Finance to manage monthly performance analysis, identify trends, and deliver executive‑level reporting on profitability drivers, portfolio performance, and margin optimization opportunities.
Build strong business cases and financial models to support roadmap prioritization
Lead the implementation of new product enhancements and operational improvements ensuring adherence to regulatory requirements and internal controls.
Works cross‑functionally with Marketing, Technology, Experience Design, Operations, Fraud, Compliance, Legal, Implementations, and Finance to deliver on portfolio priorities, and go‑to‑market execution.
Basic Qualifications
Product Management experience
Preferred Skills and Experience
P&L ownership and product financial management
Product strategy and planning
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