Principal Program Manager

We are specifically looking for a Principal Technical Program Manager to join our team. You will be responsible for managing large scale and complex technology projects focused on improving the collaboration across the OHAI ecosystem, reducing defects and incidents and enabling continuous improvement in Clinical Operations to improve the customer experience and operational efficiency.Qualifications: 

• 10 or more years of project management, support management, security, incident management, escalation management and release management or related experience
• Previous experience or understanding of cloud technologies, engineering, software, and systems development lifecycles, a strong background in Technical Program Management
• Data-driven approach to solving problems and ability to deep dive to understand the nature of a problem
• Experience developing or managing engineering or product portfolio planning and tracking processes and cadences
• Ability to clearly articulate the value-add of TPM to engineering and product organizations
• A natural problem-solver and strategic thinker who takes ownership
• Efficiently and effectively communicating findings/progress to cross-functional teams, senior leadership, and the broader organizations

Career Level - IC4

Career Level - IC4

Responsibilities for this role include:
 

• Develop and lead programs focused in one or more areas
  • Release Management
  • Executive Escalations
  • Corrective and Preventative Actions
  • Incident Management
  • Scalability and Reliability
  • Security
  • Defect Management
• Drive execution and manage the development and implementation process of specific programs involving departmental or cross-functional teams focused on the improving one or more of the areas mentioned in the qualifications
• Customer and stakeholder communication & engagement:
  • Document customer requirements/gaps/pain points & prioritize
  • Articulate the current status, progress made and next steps through engagements and weekly status reports
  • Convert customer defect requirements and priorities into engineering requirements and articulate them to engineers
• Work hand in hand with designated Service Deliver Managers in and outside of Clinical Development
• Plan and direct schedules and monitor budget/spending
• End to end ownership of overall project/program
  • Monitor the project from initiation through delivery.
  • Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.
• Mitigate risks/showstoppers, manage escalations
• Build required reports and dashboard on JIRA and/or Confluence.
• Represent the Operations and development teams up to the VP level independently
  • Be the most knowledgeable person in the team about the execution, the trade-offs and the whys behind them.
  • Ability to explain your team's analyses and recommendations to leadership while discussing the technical trade-offs in product development with engineers and product managers.
• Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $87,800 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligib