Full Stack Engineer, Trust Team

Company Description

Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.

We love working at Reverb because we’re making the world more musical—through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a “Best Place to Work” by Built in Chicago and a “Top Workplace'' by the Chicago Tribune.

Job Description

About Engineering at Reverb

We build primarily in Ruby/Rails and React, but we value identifying the right language/framework for the job. We believe in fast feedback cycles, pragmatic code, continuous deployment, and validating our ideas in production as soon as we can.

Our teams are highly collaborative and empowered to make a better experience for our customers. We rely on our ability to work as a team and incorporate different perspectives in order to ship meaningful and impactful software to our users.

About the Role

This is a full-time position in the Trust team. This team focuses on building the tools to ensure safety in the Reverb marketplace - a very critical part of getting our sellers matched with our buyers! Current and future work for this team includes:

• Implementing complex, legislation driven, rules to validate sellers are who they claim to be
• Detecting fraud before it disappoints our users
• Integrating machine learning services into our core products

Here are the qualities we look for in our potential hires:

Product ownership - We are not just software engineers. At Reverb, you’ll be encouraged to follow the performance of features and systems you release, talk to product, research and design. Fix bugs and understand your impact on the business.

Self-motivation - Taking the initiative to get things done by finding ways around potential roadblocks and proactively working with other team members to find right-sized solutions. You own your work.

Learning and Teaching - You are someone who likes to participate in code reviews and mentor other engineers directly. You also enjoy new challenges and learning new things to help you do your work more effectively.

Qualifications

• 5+ years of professional experience with web technologies. (We mainly use Ruby/Rails and React/GraphQL in Typescript)
• Deep knowledge of your chosen languages and frameworks, but curiosity and ability to ramp up on new technologies quickly when called for.
• Experience safely and efficiently integrating 3rd party APIs
• Best practices around safeguarding user personal information and application security
• Complex domain modeling
• Ability to lead and break down complex problems into bite sized solutions
• Comfortable with CI/CD strategies and deployment
• Experience with unit testing (whether TDD, BDD, or spike it first and test it later) and a desire to push everyone to do better.
• Experience with or willingness to learn Pair Programming. (It’s not 100% of the time, but we like to pair, especially when starting anything significantly new.)
• Great communication skills and the desire to collaborate across departments and with internal customers. Able to ask clarifying questions and provide tech context when needed

Additional Information

Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following:

• 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care.
• Life, AD&D, and supplemental long-and short-term disability insurance
• A matching 401(k)
• A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays
• Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft, LinkedIn Learning and Codecademy 
• 18 weeks of gender-neutral parental leave for the birth or adoption of a child
• Up to $25,000 reimbursement of adoption and/or surrogacy related expenses
• Paid sabbatical program
• $1,000 annual work/life stipend
• Access to free supplemental online mental health services and meditation apps Ways to give back to your community through a charitable contribution match and volunteer