SENIOR CLERK - 64085002

Requisition No: 844667 

Agency: Department of Health

Working Title: SENIOR CLERK - 64085002

 Pay Plan: Career Service

Position Number: 64085002 

Salary:  $1,298.46 -$1,384.32 bi-weekly 

Posting Closing Date: 01/22/2025 

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OPEN COMPETITIVE

DeFuniak Springs, Florida

Please be advised:

• All fields in the Candidate Profile (application) must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• The successful candidate must be able to pass a Level II Background screening.
• If you are claiming Right to First Interview, you must attach a copy of your official layoff letter when applying to be considered. 

 

Your Specific Responsibilities:

This position is under the direct supervision of the Office Operations Manager II - SES. This position is identified as a highly sensitive position and is responsible for receiving money and performing tasks involving financial trust.  This position requires a background screening and fingerprinting. This position is identified as a key custodian for designated areas. Adheres to Information Security policies and procedures.

Serves as the main clerical support to the reception office of the Walton County Health Department. Maintains smooth clinic flow by adhering to the daily appointment schedule. Greets and acknowledges clients when registering for clinic appointments to ensure the clients are checked in timely according to Department policy and procedure. All patients/clients are to be greeted in a positive and friendly manner. Prepares medical charts prior to client appointments adhering to records management system guidelines. Verifies and updates patient/client information into Health Management System database. Obtain and verify Medicaid, Medicare and/or third-party insurance information from clients and obtain Medicaid/Medicare/third party insurance service authorization prior to routing patients/clients through clinic. Conducts financial interviews with clients in order to determine eligibility and sliding fee scale following information security policies and procedures for all health department programs. Obtain vital information for patient/client integration in Health Management System. Input demographics, financial data into system for fee collection and reports. Verifies income and information for completeness and accuracy. Verifies Medicaid eligibility using various system and other insurance portals. Provide routine information to patients/clients regarding appointments, programs, clinic schedules, medical release forms and requested adhering to records management guidelines. Will ensure pre-booked appointment charts are worked up for assigned provider. Knowledge of community resources to respond to client needs.

Performs cashier functions which includes collecting minimum fee, payments and outstanding balances according to clients sliding fee scale. Ensures correct ICD-10 service codes are recorded in Health Management System and issue a receipt to each client at time of service. Responsible for balancing out cash drawer daily using closing worksheet and printing cash drawer day sheet according to the DOHP 56-66 Finance and Accounting/Accounts Receivable policy and the Office of Budget and Revenue Management/Cash Handling policy DOHP 57-01. Provides assistance in researching patients who have retro Medicaid and bill for services rendered when applicable. Schedule appointments as needed at the requ