Account Executive, CertSecure

Primary Role:
The Account Executive, CertSecure is responsible for contributing to the growth and retention of the CertSecure division by supporting both sales and service efforts. This role serves as a primary client contact, managing relationships, strategizing renewals, and ensuring compliance program effectiveness. Acting as a key liaison between clients, producers, and internal teams, the Account Executive provides high-level consultative support and ensures seamless service delivery.

Duties and Responsibilities:

• Serves as the lead client contact, developing relationships with key decision-makers.
• Strategically plans with Producers based on account dynamics.
• Manages a book of business with autonomy and decision-making authority.
• Ensures the timely and accurate processing of certificates of insurance and compliance documents.
• Reviews compliance statuses within the certificate management platform and communicates with insureds regarding non-compliant activities.
• Supports Producers in maintaining and expanding client accounts.
• Organizes and leads client meetings, presenting service plans and program reviews.
• Collaborates with HUB Specialty Practices and resources to provide high-level consulting services to clients.
• Ensures adherence to HUB Broker Standards and provides stewardship reporting when applicable.
• Provides mentorship and support to Account Administrators and Account Managers.
• Attends industry-related continuing education training and courses.

Key Competencies:

• Teamwork – Collaborates across departments to ensure overall success.
• Written Communication – Produces clear, concise, and professional documentation.
• Initiative – Takes proactive steps to enhance service delivery and business growth.
• Quality Management – Pays close attention to detail and ensures accuracy.
• Project Management – Leads initiatives, meets deadlines, and manages multiple priorities effectively.

Qualification Requirements:

• Minimum of 7 years of experience in a commercial servicing role within a brokerage environment.
• Experience managing large commercial accounts preferred.
• Bachelor’s degree preferred.
• Property & Casualty (P&C) License required or must obtain within 120 days of hire.

Physical Requirements:

• Must be able to communicate effectively and work at a computer for extended periods.
• Ability to lift/move up to 25 pounds occasionally.
• Some travel required for client meetings and events.

Other Requirements:

• Valid Driver’s License and reliable transportation.
• Strong proficiency in Microsoft Office Suite and agency management systems (e.g., EPIC).
• Bilingual in English and Spanish is a plus.

Join Our Team!
HUB International is a recognized global leader in risk management and insurance solutions. Ranked among the top global brokers, we are dedicated to delivering exceptional service and innovative solutions to our clients. Apply today!

Department Account Management & Service

Required Experience: 7-10 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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