Business Operations Analyst

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 
At Spotify, we’re passionate about providing the right audio experience for every moment. We’ve connected millions of people to their favorite songs and crafted a service that people use to discover and share music they love.
We are looking for an outstanding Business Operations Analyst that will join our fast-paced, high impact Business Operations Team. We are looking for someone that will be responsible for ensuring accurate and timely delivery reporting, identifying areas of improvement and assisting with the project management of key results for the global sales support team. You will work with collaborators in finance, sales, sales support, and sales ops on a regular basis. You must be professional, organized and motivated as well as strive to succeed in a dynamic, fast paced environment. 

What You’ll Do

• Report and assess weekly campaign performance for large executions and deals.
• Ensure accurate and timely reporting of campaign delivery to Accounting team
• Analyze and review Insertion Orders and other sales agreements to ensure adherence and enforcement with policies and contract terms
• Verify sales opportunities in Global CRM & Order Management System for completeness & alignment with delivery metrics
• Support special projects, system implementations and improvements as well as perform ad hoc analyses.
• Develop operational processes that ensure the accuracy and completeness of financial reporting, and work with Biz Ops teams to automate various elements to ensure long-term scalability for new revenue streams.
• Collaborate with key partners and assist in month end close analysis.
• Collaborate in close partnership with key collaborators and cross-functional partners on all project requirements, inclusive of Sales, P&I, Ad Ops, Finance, Compliance and Marketing
• Attend regular status meetings with cross-functional teams.
• Support the execution of key improvement initiatives using data-driven insights to deliver positive customer outcomes
• Rigorously handle project scope to ensure commitments are achieved within agreed upon parameters and deadlines
• Report to Senior Manager, Operations.

Who You Are

• Minimum of 2+ years of experience with ad operations, billing, contract management, and reviewing and analyzing sales order and sales agreements..
• You have a Bachelor’s degree, preferably in Finance and Accounting.
• Experience with growth companies in high technology, advertising sales, music or entertainment industries
• Knowledge of SOX, billing and local compliance
• Brings a detail-oriented and hands-on style and the ability to prioritize and deliver results in a fast paced company with a wide variety of critical initiatives
• Have excellent verbal, written and interpersonal skills
• You are able to handle and self-manage involvement in multiple concurrent projects with varying priorities
• Proven comfort working in a highly dynamic environment, able to anticipate change and move projects quickly through the cycle to execution
• You have established proven connections with internal and external partner teams.
• You believe in the power of partnerships, and a teammate.
• You have experience working within CRMs, Order Management Systems, ad servers and other digital media tech systems, and are experienced in tools like Excel and PowerPoint

Where You’ll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the Eastern time zone as long as we have a work location.

The United States base range for this position is $48,324 - $69,034 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our diffe