Coor Quality CI Program

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*** Candidates in West GA area (Lagrange, Griffin, Peachtree City) are strongly encouraged to apply as frequent travel to this area is required! ***

Job Summary:

The Quality Coordinator, Clinical Integration Program is a position supporting both the efforts of the WellStar Clinical Partners and the efforts of the WCP Accountable Care Organization. This position reports to the Manager, Clinical Integration (CI) Program.

The Quality Coordinator supports the quality and process improvement strategies and tactics implemented across the WCP network and plays a key role in helping to systematically monitor the quality, safety, and outcome of patient care for employed and affiliate physicians. The Quality Coordinator serves as the primary contact for and subject matter expert to the physician members of the Clinical Integration (CI) program as well as their practice staff. He/she will also serve as the liaison between the WellStar Clinical Partners organization, the Accountable Care Organization members, WCP Quality Committee and Payors with whom we have valuebased contracts.

In this role, the individual is responsible for the overall analysis and development of action plans for clinical, quality, utilization, and process metrics, as well as the cost of care reduction. Specifically, he/she will review regional and practice level quality reports, analyze data, conduct root cause analysis, prepare summary reports with improvement recommendations, and monitor progress of assigned practice monthly. In addition, he/she will provide guidance, education, and support to physicians, advanced practice providers and practice staff regarding quality initiatives.

As a liaison, the individual in this role must be able to communicate effectively and with a high level of regard for leadership positions and physician partners of WCP and Wellstar Health System. He/she will craft key messages in a manner that gains consensus and thoroughly explains the purpose of the information. The Quality Coordinator will prepare and facilitate Town Hall meetings in collaboration with the physician chair and WCP Director.

The Quality Coordinator will be responsible for attending WCP Quality Committee meetings and assigned payer meetings. He/she must be able to interpret requests for clinical quality and healthcare cost data and create actionable strategies and summary reports. The Quality Coordinator will also be responsible for the specific area(s) of expertise to drive performance and educate providers based on value-based payer contractual requirements. He/she will also serve as a resource to existing or potential physician participants and will be responsible for onboarding/orientation for new physicians.

The Coordinator Quality CI Program must maintain current awareness of best practices related to inpatient, ambulatory, and emergency department processes and quality policies and protocols related to WCP program operations. This individual will be a key participant in the transformation of WellStar into a preeminent clinically integrated Health System.

Core Responsibilities and Essential Functions:

40% Coordinate the quality improvement strategies of Wellstar Clinical Partners (WCP) and ACO (Accountable Care Organization) providers

• Act as primary quality liaison for ACO and WCP leaders, providers, and staff members

• Subject matter expert regarding ambulatory quality metrics

• Maintains current quality measure knowledge base, including ACO, PQRS, HEDIS, and other ambulatory measures

• Travels to provider (ACO and WCP employed and affiliate) to provide education, audits, and reports regarding quality metrics

• Monitor the quality measures and, in collaboration with providers and/or practices, prioritizes interventions to improve performance

• Collaborate with key leaders of the ACO and WCP Quality Committee to ensure that care systems and programs are in place to deliver value-based care to beneficiaries

• Stay current on quality measure regulations, updates, additions, changes, and deletions

• Develop and deliver training programs on ACO and WCP quality metrics and initiatives for providers and staff

• Collaborate with Clinical Informatics team to maximize Epic EHR to efficiently document quality measures

• Collaborate with affiliate pro