Sr. Premium Audit Specialist

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you’re wild about horses, bananas for boats or driven by data, you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The Senior Premium Specialist conducts the most complex internal telephone premium audits with policyholders. This entails a review of claims, class codes, payroll, sales, and legal entity structuring. The individual will be conducting complex audits throughout the day which may include an initial interview, an exit interview, and the creation of a complex audit report that complies with various rules and regulations.

Job Responsibilities:

• Maintain and organize a schedule of audits to be conducted.
• Determine the appropriate level of investigation necessary on an account-by-account basis Process audits accurately and timely via phone interviews with insured (customized based on existing and needed information)
• Conduct the most complex and extensive telephone audit interviews with policyholders. Prepare extensive audit reports that meet Workers Compensation Insurance Rating Bureau (WCIRB) and or National Council on Compensation Insurance (NCCI) test audit requirements. Identify the proper investigative actions to follow and alert the appropriate departments (Underwriting, Claims, and SIU) when irregularities exist
• Notify the Underwriting and Claims department when irregularities appear during the audit.

A minimum of 1 to 2 years of premium audit experience (field or telephone auditing) required. In depth knowledge of WCIRB and/or NCCI rules and regulations preferred.

Certification:

• Working towards professional designation (APA)

Work Experience/Skills:

• Excellent analytical and problem-solving skills Ability to grasp concepts quickly
• Effectively articulates features and benefits of Markel programs, products and services Consummate team player
• Ability to meet service standards and data quality metrics

• The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, demonstrated competencies, geographic location, and other factors. The base salary range for the Sr. Premium Audit Specialist position is $24 - $26/hour with a 5% profit sharing bonus.  

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. 
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. 
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.  
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.  

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. 

Caution: Employment scams:

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on No other URL should be trusted for job