Senior Platform Engineer

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org.

Join Classy's Platform Infrastructure and Operations team as a Senior Platform Engineer. This crucial role focuses on building and maintaining the platform that allows our engineers to design and deliver an advanced cloud infrastructure vital for our online fundraising platform, which supports nonprofits worldwide. You will be responsible for shaping our Cloud Engineering vision and empowering our engineers to deliver world-class products in support of non-profits who are changing the world every day.

What you’ll do:

• Design and implement robust, fault-tolerant cloud solutions to support the processing of billions of dollars annually.
• Share expertise and foster a culture of continuous improvement, innovation, and learning within the team.
• Participate in strategic decisions regarding cloud architecture and contribute to adopting best practices.
• Work collaboratively to enhance system performance, incorporating observability and reliability across the infrastructure.
• Contribute to the implementation and analysis of DORA (DevOps Research and Assessment) metrics to improve the efficiency and effectiveness of development processes within the team.
• Designing and optimizing CI/CD pipelines to ensure fast, consistent, and dependable deployment of our cloud-based applications.
• Engage in hands-on development to design and implement our Internal Development Platform.
• Create and maintain IaC leveraged by engineers across the organization.

What you bring (Required):

• Bachelor’s Degree in Computer Science, related field, or 6+ years equivalent practical experience.
• Minimum of 6 years experience designing and managing scalable cloud-based infrastructure, preferably in SaaS environments.
• A deep sense of quality and sharp engineering skills with solid computer science fundamentals.
• Expertise in one or more Cloud Providers (AWS, GCP, Azure)
• Expertise using IaC (Terraform, Pulumi, AWS CDK, etc.)
• Familiarity with container technologies like Docker and Kubernetes
• Proficiency in software architecture, including asynchronous event-driven architecture and microservices.
• Proficiency in application performance management (APM) with tools like NewRelic, DataDog, and Splunk.
• Hands-on experience developing applications with Python, NodeJS, Ruby, or C#.
• Skilled in managing distributed data systems and troubleshooting complex issues under high load.
• Knowledgeable in building high-volume transaction systems and familiar with compliance regulations like PCI, SOC2, and GDPR.
• Strong collaborative skills with experience in leading initiatives and working with cross-functional teams.
• Ability to thrive in a fast-paced and ambiguous startup environment.
• Excellent communication skills with the ability to collaborate effectively across diverse teams and cultural backgrounds.

What would be awesome to have (preferred):

• AWS cloud certifications.
• Experience with fault-tolerant system design and high transaction volume environments.
  

Why you’ll love it here: 

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to