Employment Type:

Full time

Shift:

Day Shift

Description:

JOB SUMMARY:  Implement, support, and maintain the mission of St. Joseph’s Physicians: To deliver quality, accessible healthcare with compassion and service excellence.  Performs a variety of tasks to assist providers and clinical staff in rendering quality healthcare.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the understanding and implementation of all nursing procedures, manuals, office policies, and protocols.

• Ensure the clinical staff acquires appropriate support and training to apply the best skills and knowledge to the job.

• Ensures clinical staff is up to date with CPR, OSHA, licensing and blood borne pathogen training.

• Responsible for the implementation and enforcement of HIPAA and OSHA guidelines throughout the clinical areas.

• Responsible for hiring and coordinating the orientation of new clinical employees.  Maintains orientation guidelines to reflect current trends.

• Works in collaboration with Physician Enterprise nursing leadership in creating policies and procedures.

• Demonstrates the ability to be a “working manager” and to handle problems in the clinical area when they arise.  Work side-by-side with staff a minimum of 3 days per week and carry load of patients acting as case manager for those patients.

• Demonstrates the ability to maintain all equipment in accordance with manufacturer’s specifications and office policies and procedures.

• Coordinates with the Nurse Manger and Clinical Operations administration to control costs of the staffing and supply budget.

• Oversees the nursing staff payroll. Works in collaboration with the administration to develop innovative cost controls in the payroll budget.

• Completes all nursing evaluations on a yearly basis.

• Responsible for the disciplinary action and termination of nursing employees.

• Supervise assistant nurse manager and coordinators.

• Function as a SJLinked Subject Matter Expert (SME)/Super User.

• Attends organizational management meetings. 

• Organizes and leads monthly clinical staff meetings. More frequent as needed.

• Encourages staff to attend yearly organizational activities.

• Encourages communication between staff and management ensuring a team approach.

• Participates in team meetings and offers feedback to/from staff and providers.

• Maintains regular, open dialogue with the Director of Clinical Operations, keeping him/her informed of all phases of the clinical areas.

• Demonstrate the ability to manage the clinical services within a high volume primary care setting.

• Understands the Physician Enterprise Strategic Initiatives and Goals and incorporate them within the practices.

• Develops a supportive and positive work environment.

• Maintain a safe, clean, and neat environment for patients and personnel.

• Demonstrate adaptability and accept change in a positive manner.

• Readily assists other staff members upon completion of assigned duties.

• Responsible for keeping up to date on corporate communications such as email and internal network such as the Pulse, SJEN, etc.

• Responsible for completing and maintaining all required training relative to job function.

• Maintains a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with providers, employees, and patients. 

• Acts as a role model to all employees.

• Arrive in the designated work area at the assigned time in appropriate attire prepared to work.

• Understands and exemplifies a strong adherence to professional code of conduct, departmental policies and procedures.

• Follow all policies and procedures mandated by St. Joseph’s Physicians and the governing bodies regarding HIPAA and OSHA.

• Abide by the policies and procedures set forth in the St. Joseph’s Physicians employee handbook.

• Perform duties and assist providers as part of the p