Manager, Customer Partnerships (Hybrid Work Schedule)

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our culture and growth!
• Potential for quarterly profit-sharing bonus
• Hybrid Work schedule
• Monthly IT stipend
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Chains Partnership Manager is responsible for developing and maintaining relationships with customers through account penetration, sales and marketing activities. Achieving goals by building a business plan to maximize profitable growth, building communication and other tools with marketing to increase sales, creating new business building opportunities. We are looking for a Chains Partnership Manager who can build strong relationships across organizations, set priorities and follow through on commitments while demonstrating creativity, innovation, and initiative.

A Typical Day

• Exceed annual goals through development of business plans designed to maximize profitable sales growth
• Lead a book of key chain restaurant partnerships and their franchise networks through new business prospecting, exceptional relationship development and ambitious growth strategies
• Build in-depth knowledge of your book of restaurant accounts, their kitchen equipment, and industry trends
• Cultivate a network of influential contacts to achieve sales objectives
• Grow a large book of retail accounts by strengthening existing relationships and uncovering new opportunities
• Engage regularly with mid‑tier to C‑suite leaders through focused outreach (around 20 calls/day) and strategic in‑person visits
• Travel to see customer operations firsthand, build trust, and present our value propositions and digital tools
• Partner with internal teams while independently driving your own pipeline, prioritizing warm leads, and growing your book of accounts

To Land This Opportunity

• You are a self