Job Description Summary

The Senior Field Services Operations Staff Manager is a senior operational leader within GVH Field Services and reports directly to the Executive Outages Leader. This role provides strategic and operational leadership for the Field Services Training organization, Field Outage/Project Staffing, SIOPs, the Wilmington Field Service Center (WFSC), and the San Jose Training Center. The position is also accountable for contractor and vendor alliance relationships, ensuring strong performance, alignment, and execution quality in support of outage operations. This leader plays a critical role in driving operational excellence, standardization, and continuous improvement across Field Services. This is an onsite position located in Wilmington North Carolina.

Job Description

Roles and Responsibilities

• Include but are not limited to:
• Lead the Operations organization, including Staffing & SIOPs, Training, Contractor Alliance Management, WFSC operations, San Jose Training Center, and the Outage Project Management Office
• Coordinate resources to achieve operational excellence and business goals, including maintaining and managing Field Services KPIs.
• Develop and implement standardized business processes, process controls, and daily operational metrics.
• Support strategic manpower planning using SIOPs and ensure effective tactical staffing during outage seasons.
• Oversee the contractor/vendor alliance strategy, including performance management, relationship oversight, and continuous improvement.
• Lead the Field Services Training organization, including leadership development programs, the Field Engineering Program (FEP), and internship/co-op programs.
• Manage the Outage Project Management Office and partner with Operations Finance to ensure successful planning, budgeting, and execution of outages.
• Responsible for the Inflation Reduction Act (IRA) and prevailing wage program implementation for applicable work scopes.
• Responsible for organizational LEAN initiatives including sharing best practices across Field Services product lines to ensure project delivery optimization.
• Interpret internal and external business challenges and recommend best practices to improve products, processes, and services.
• Own budgets for Field Services Capital, Training, and NPIs
• Partner with Field Services leaders to define and execute overall business strategy and annual operating plans.
• Oversee schedule development and maintenance to support reporting, forecasting, and decision-making.
• Provide data analysis, metric trending, and insights to guide strategy, operational improvements, and long-term planning.
• Serve as a change agent by driving Lean initiatives and embedding continuous improvement across Field Services.
• Establish and maintain Field Services business procedures.
• Other relevant duties as assigned

Required Qualifications

• Bachelor’s degree in engineering, Business, or related field.
• Minimum of 10 years’ experience in operations, project management, program leadership, Lean management, or Equivalent.

Desired Characteristics

• Strong oral and written communication skills with the ability to influence at senior levels.
• Demonstrated leadership skills, including coaching and developing senior professionals.
• Strong financial acumen and accountability.
• Proven track record in strategic business planning and operational execution.
• Experience leading large teams in complex, technical environments.
• Experience transforming complex data into strategic insights.
• Ability to build consensus across multiple organizations and stakeholders.
• Experience establishing a vision and translating it into clear, actionable priorities.
• Prior Field Services or power generation industry experience preferred.
• Strong customer service orientation and commitment to operational excellence.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment de