APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Finance and Business is a values driven organization that supports thousands of university faculty, staff, and students, while also providing services to the broader community and society. The Office Budget and Finance is part of the Finance and Business team and has a vision to recruit, develop and retain outstanding people who efficiently provide exceptional service in support of Penn State’s teaching, research and public service missions. Our values model those of Penn State's and we firmly believe in the value of Respect, which encourages us to "respect and honor the dignity of each person, embrace civil discourse, and foster a diverse and inclusive community." As an incoming team member in the Office Budget and Finance it will be expected that all employees embody and model Penn State's and Finance and Business's commitment to diversity, equity, and inclusion.

The Office of the Bursar is seeking highly motivated and skilled individuals with excellent customer service skills to fill full-time positions as a Student Account Specialist (Accounting Assistant). 

The successful candidate will:

• Provide counseling and guidance to students, families, and staff on University policies and procedures related to the student account.

• Provide a high level of in-depth analysis concerning student accounts.

• Resolve issues with student accounts.

• Guide students and families through the billing, financial aid disbursement, and refunding processes by responding to direct requests via telephone, e-mail, and in-person visits to the Office of the Bursar.

• Be responsible for accepting and posting payments, issuing receipts, and reconciling respective transactions.

Typically requires an Associate's degree or higher plus one year of related experience, or an equivalent combination of education and experience.

Skills and experience include:

• High level of attention to detail and critical thinking skills.

• Strong int