Lead with Purpose: Become a Regional Vice President with Upstream Rehabilitation in Knoxville, TN

Regional Vice President – Knoxville, TN

Location Type: Remote (Must Reside in Knoxville, TN Area)

Build Your Career with Us!

Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role:

Join the Upstream Rehabilitation team where your work makes a real impact! As the Regional Vice President – Knoxville, TN, you will be accountable for the operational, financial and people performance of a distributed multi-clinic region, translating company strategy into disciplined execution at the clinic level.

Lead a talented team and play a key role in overseeing workflows, preserving operational excellence, and supporting organizational financial goals. This hands‑on leadership role allows you to streamline processes, drive measurable results, and champion ethical, data‑driven practices that strengthen our overall value delivery. If you’re energized by solving complex problems, shaping effective workflows, and supporting others’ success, this role offers a meaningful opportunity to contribute. Your leadership keeps our operations running smoothly and advances our mission to inspire and empower the lives we touch.

What You’ll Do:

• Drive consistent clinic performance by reviewing operational metrics, coaching Clinic Directors, and ensuring strong execution of enterprise processes and standards.
• Lead regional financial and operational results through active performance monitoring, corrective action, and partnership on budgeting and forecasting.
• Strengthen leadership capability by coaching, developing and building bench strength among Clinic Directors.
• Build a culture of engagement, accountability, and trust by staying connected to field teams and addressing performance or retention gaps quickly.
• Ensure clinics are fully staffed by overseeing regional workforce planning, partnering with HR on hiring and retention, and preparing proactively for vacancies and growth.
• Partner with Sales, Marketing, and Access teams to drive volume growth, improve conversion and support operational readiness for same-store and new clinic growth.
• Develop and execute regional growth strategies while supporting community and referral-partner engagement to expand and protect market share.
• Ensure delivery of high-quality, compliant clinical care aligned with the company’s care model and risk-management standards.
• Travel frequently within Tennessee and to department or functional meetings.
• Other projects and duties as assigned.

Who You Are:

• Graduate of an accredited physical therapy or occupational therapy program.
• 5+ years of healthcare or service‑industry operations leadership, with proven success managing multi‑site environments.
• Proven ability to drive consistent operational performance using established processes, metrics, and standards.
• Strong analytical skills with the ability to interpret operational and financial data, identify gaps, and implement targeted solutions.
• Solid understanding of clinic‑level financial drivers and key operating levers.
• Demonstrated experience coaching and developing leaders to elevate performance across multiple locations.
• Excellent prioritization and time‑management skills; effective at navigating competing operational demands.
• Strong collaborator with a track record of working cross‑functionally to meet organizational goals.

Nice to Haves:

• 7-10 years of progressive leadership experience in multi-site healthcare or service operations.
• Prior responsibility for P&L or equivalent financial accountability.
• Strong data, performance dashboards and operational metrics acumen.

Why You’ll Love Working Here

• The chance to directly shape our organization’s growth by hiring the talent that drives our mission.
• Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
• A collaborative team environment where your ideas are valued.