Client Services Manager- New Hyde Park, NY

 

• Pay Range:  75,000.00- 80,000.00
  *Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

 

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. 
 
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry. 

Come for the job, stay for the career. We are Canteen.

Job Summary

Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? We’re seeking a Client Operations Manager to serve as the key link between our company and high-value clients—ensuring seamless service, smart sourcing, and long-term satisfaction.

What You’ll Do

Client Partnership

• Build and maintain strong relationships with key clients
• Understand client needs and deliver tailored, proactive solutions
• Serve as the primary point of contact for service execution and issue resolution

Procurement & Inventory

• Source and procure goods and services, including substitutions
• Monitor inventory levels and process purchase orders
• Ensure timely, accurate, and cost-effective deliveries

Marketing & Product Rotation

• Develop marketing schedules aligned with client goals and seasonal trends
• Coordinate product rotations to enhance client engagement

Reporting & Insights

• Prepare and present reports on account performance, procurement metrics, and client initiatives
• Provide strategic recommendations based on data analysis

Quality & Compliance

• Ensure all procured items meet required specifications and standards
• Maintain compliance with internal and client expectations

Cross-Functional Collaboration

• Coordinate with suppliers, internal teams, and clients to ensure smooth execution
• Resolve complex service issues with urgency and professionalism

What You Bring

• Bachelor’s degree in Business Management or related field
• 5+ years of experience in client relationship management, procurement, or operations—preferably in Grocery, Distribution, or Food & Beverage
• Proven ability to manage complex client portfolios and procurement processes
• Strong analytical, critical thinking, and problem-solving skills
• Excellent communication, presentation, and negotiation abilities
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Self-motivated, detail-oriented, and adaptable in a fast-paced environment

Why Join Us?

You’ll be part of a collaborative, client-first culture where your ideas are valued and your impact is visible. If you’re ready to lead with purpose, streamline operations, and build lasting client success—we’d love to meet you.

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Aut