Certified Medical Assistant

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Locations:

• Canton
• Commerce
• Dearborn Heights
• Livonia
• Wonderland Livonia
• Southgate
• West Bloomfield

EXCELLENT BONUS PROGRAM: 
You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s). 

Pay Range: $17.50 - $23.50

Job Relationships

Responsible to:  Manager, Regional Operations or On-Site Manager

Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager          

Positions supervised: None

Job Summary

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.  

The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

EXCELLENT BONUS PROGRAM: 
You are eligible to receive the earned incentive bonus of up to $600.00 per month which is based on center metrics and customer satisfaction scores for your worked location(s). 

Henry Ford, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the St. Louis, MO area.

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. 

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Essential Functions 

• Register patients, verify insurance, and process co-pays.
• Schedule appointments and coordinate specialist referrals. 
• Answer patient inquiries and update them on care status. 
• Inform staff of patient flow and assist with patient preparation. 
• Record medical history, take vitals, and escalate critical cases. 
• Perform point-of-care testing (e.g., flu, strep, ECG). 
• Perform phlebotomy and administer injections as needed.  
• Maintain exam rooms, stock supplies, and manage inventory. 
• Update medical records and scan documents. 
• Answer phone calls and handle mail. 
• Perform patient follow-up and maintain reception area. 
• Handle opening/closing duties, cash out, and secure the building. 
• Conduct daily equipment checks and submit repair tickets. 
• Perform additional duties as assigned. 

Additional Knowledge, Skills and Abilities Required 

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

Our positions offer:          

• Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education
• EMR training
• Direct mentoring relationships with providers and market leadership
• Competitive compensation & monthly bonuses
• 5-Weeks Paid Time Off
• Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching

Requirements:  

• High School Dip