Payment Rails Product Director - Standards and Governance - Executive Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence, while ensuring robust governance practices that uphold standards and compliance throughout the product lifecycle.

As a Product Director in Payment Rails, you will lead our efforts in developing and enhancing Payment products with a strong focus on risk management and regulatory compliance. In this role, you will have a global mandate and lead a team to collaborate with other product leaders and cross-functional partners to ensure our products meet the highest standards of performance and adherence.

Job responsibilities

• Serve as a subject matter expert on product design to ensure all products adhere to internal and external standards and regulations, working closely with product teams, regions and controls partners.
• Oversee, develop and execute a strategic roadmap for underlying capabilities, tools and features to support ongoing operating hygiene of Payments Rails products.
• Oversee the continuous analysis and enhancement of existing payment products and services based on evolving risk and regulatory environment as well as underlying commercial use cases for various products. 
• Stay informed about policy and regulatory changes affecting payment products and act as a point of governance and oversight within Product organization to ensure proper design and requirements gathering as well as implementation to stay current with these changes.
• Coaches and mentors the product team on best practices; manage and mentor a small direct and/ or matrix team of product managers, fostering a collaborative and innovative environment. Provide guidance and support to ensure team members achieve their goals and contribute to the overall success of the product portfolio.
• Establish key performance indicators (KPIs) to measure product success. Provide regular reports to senior management on product performance, compliance status, and strategic initiatives.
• Work closely with other product leaders and cross-functional partners, including engineering, operations, controls as well as independent risk functions, to drive product initiatives. Ensure effective communication and alignment across teams.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in Payments product management and/ or product delivery, with a focus on risk and governance.
• Bachelor's degree in Business, Finance, or a related field. 
• Strong understanding of payment systems, risk management, and regulatory compliance.
• Excellent leadership, communication, and interpersonal skills.
• Experience managing and developing a team of product managers.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Experience with delivering complex programs.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• MBA or advanced degree 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.