Recovery Specialist - Full-Time

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

Oversees the day-to-day activities at the program and ensures the safety and security of residents at all times. Staffs the front desk, answers the phones, manages the daily client schedule, ensures that all client activities are completed, and manages the safety and security requirements for the house. Responsible for completing regular rounds, facilitating groups, and other administrative duties as assigned. Provides crisis intervention and medication monitoring. Must have computer/data entry skills. English/Spanish bilingual preferred. All shifts (day, evening, overnight and weekends) are awake shifts.

What you'll do

• Must be familiar with the structure and activities that occur during each shift
• Implement all safety and security requirements for the house, including fire drills, evacuation procedures, and alarm and camera monitoring.
• Report all safety and security concerns to appropriate authorities and staff.
• • 911 / Best Team Emergency Services
  • Program Director
  • Senior Clinical Staff on Site
• Responsible for crisis intervention, counseling, and groups as needed
• Must participate in all mandatory safety and security trainings  Must participate in regularly scheduled Program and All Agency meetings
• Coordinate all scheduled client activities and refers clients to appropriate staff for support.
• Monitor the front door and answers the front desk phone
• Ensure that all windows and doors are secure and alarms are set.
• Ensure that all items that are potentially dangerous are secured in a locked location, i.e. knives, curling irons, irons, razors, etc.
• Monitor all use of client medications, including over-the-counter medications
• Make client medications available at prescribed intervals
• Observe and records that all medication has been taken in the medication log
• Secure all client personal property in the designated secure location and completes property log
• Conduct walkthroughs every two hours and complete H.M. checklist and logs as required Ensure all clients, visitors and staff sign in and out

Supervisory Responsibilities: None

Qualifications

• Strong verbal/written skills
• Ability to work independently
• Ability to work as member of a treatment team
• English/Spanish Bilingual required
• Bicultural preferred
• Strong communication skills
• Ability to communicate with clients, vendors, and external providers in a professional manner
• Ability to handle multiple tasks
• Ability to understand and manage moral/ethical boundaries with clients/staff
• Strong interpersonal skills
• Ability to meet the physical requirements of the position (see attached)
• Ability to meet the training requirements of the position (see attached)

Experience preferred for the position:

• Minimum (2) years’ experience as a Recovery Specialist/House Manager in a residential program
• Experience working at a front desk area preferred
• Minimum of two (2) years in recovery if applicable

Education/Training required:

• High School Diploma or GED
• Knowledge of addiction recovery process, or willingness to acquire within first six months of employment
• Counseling and Substance Abuse training
• CPR Certification
• ServSafe Certification or ability to obtain upon hire
• Valid Driver’s License

Schedule

• 1st Shift: 6am-2pm
• 2nd Shift: 3pm-11pm

What we offer:

Casa Esperanza Benefits Package:

• Base Pa