6292 - IT Admin System Owner / SME Consultant

Description

Verista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values:

• We empower and support our colleagues
• We commit to client success at every turn
• We have the courage to do the right thing
• We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
• We constantly acquire new skills and learn from our experiences to enhance our collective expertise

IT Admin System Owner Responsibilities:

• Automation Support (Lab, Manufacturing, Facilities): Support automation across lab instruments, manufacturing equipment (e.g., skids, bioreactors, filling lines), and facilities systems (e.g., BMS/BAS, EMS/CMMS integrations). Troubleshoot PLC/HMI/SCADA interfaces, data flows to LIMS/ELN/MES/EMR, historian/PI, and CMMS. Partner with engineering and digital/IT to define requirements, standardize configurations, and manage change control for automation updates and recipe/config changes.
• Cybersecurity (IT/OT across Site): Support GPD cybersecurity initiatives for instruments, equipment, and associated IT/OT systems; ensure GPD Durham adhere to cybersecurity policies, procedures, and baselines. Coordinate vulnerability management and patching for OT assets, network segmentation and zoning, firewalls and DMZs, jump hosts, least privilege access, MFA where applicable, allow listing, secure remote vendor access, and backup/restore. Maintain asset inventories and triage incident response, containment, and recovery for OT/IT systems.
• System Administration (IT/OT Lifecycle): Administer instrument PCs, MES/SCADA servers, data historians, and facilities system servers. Certificate and account management, time sync, logging and monitoring, EDR, application allowlists, and periodic reviews. Maintain validated/non validated configurations and documentation aligned to change, deviation, and CAPA processes.
• System Audit & Compliance (GMP/GLS, GEP, GAMP): Act as business SME for compliance across lab, manufacturing, and facilities equipment. Maintain audit-ready documentation including URS/FDS, risk assessments, validation/qualification (IQ/OQ/PQ), periodic reviews, data integrity assessments (ALCOA+), access reviews, and cybersecurity controls evidence. Support internal/external audits (QA, regulatory, and customer), address findings, and drive CAPAs to closure.
• Instrument, Equipment, and Facilities Compliance: Work within the established compliance team to triage and resolve equipment issues across labs, production, and facilities. Ensure SOPs, guidelines, and preventive maintenance plans enable compliant and secure operation from commissioning through retirement, including change control for recipes, parameters, and firmware.
• Manufacturing and Facilities Operations Support: Collaborate with production operations, maintenance, and facilities to minimize downtime and maintain OEE. For Operational Technology (OT) equipment - Coordinate planned maintenance windows, execute patches and upgrades with validation impact assessments for equipment not globally managed, and support deviation investigations, root cause analysis, and remediation for automation or cybersecurity events.
• Global Management Migration Strategy: This role is expected to identify opportunities to migrate appropriate devices to globally managed solutions. This helps reduce manual workload on the OT team and ensures we are leveraging Global teams to perform these activities where appropriate.
• Stakeholder Engagement: Build strong relationships with scientists, production operators, maintenance, facilities engineering, QA, IT/OT, and vendors. Communicate status, risks, and changes; contribute to training on data integrity, cybersecurity hygiene, and proper use of automated workflows and facilities systems.

Requirements:

• Broad Equipment Knowledge: Understanding of analytical,