Senior Lead Digital Product Manager

About this role:

We are seeking a Product Manager to holistically oversee the product, manage product intake, and work with the product team to create meaningful customer value. You will leverage your solid understanding of the customers and the business problems to be solved or use transferrable strategic, analytic, and research skills to collaborate closely with the product owners and product team and define, discover and deliver product value.

The Enterprise Content Management Services technology portfolio consists of over 70 applications and delivers over 80 business cases each year. As a suite of horizontal critical applications, there is need to holistically manage all intakes/demands from different LOBs, facilitate agile scaling processes for significant cross-functionally impacting efforts as well as continue to drive agile adoption across all levels of the organization and with business partners.

In this role, you will:

• Define and articulate the product vision and strategy in alignment with organizational goals while managing risk and ensuring regulatory and policy compliance.

• Establish, communicate, and monitor product goals and performance indicators.

• Partner and collaborate across the organization and with customers and stakeholders to make strategic decisions throughout the product lifecycle to improve the customer experience and deliver maximum product value.

• Engage in industry, technology, and customer ecosystem research and discovery to effectively identify, anticipate, and monitor market and customer challenges, needs, and trends.

• Maintain continuous and cadenced communication with product owners to ensure they understand the product vision, timelines, and prioritization and are executing on the vision established for the product.

• Enable the removal of impediments to achieve the customer and business outcomes for the product.

• Manage the corporate investment by allocating the product budget to appropriately address priorities and maximize value.

• Serve as the product representative to enterprise governance and policies (Enterprise Change Management, Software Delivery Lifecycle, Legal Risk Control Compliance, etc.).

• Ensure product vision and strategy incorporate a holistic product approach towards sustainability, quality, scalability, etc.

• Demonstrate continuous growth in understanding customer, product, and organizational needs.

Required Qualifications, US:

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of knowledge and understanding of Agile operational metrics such as: Velocity, Predictability, Sprint burn-downs, and etc.

• 3+ years of JIRA experience/ Confluence /Power point and presentation skills.

• 5+ years of experience working in a large enterprise environment

• 1 year experience delivering AI-driven products with good understanding of technology stack

• 2+ years experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.) and workflow and collaboration tools, such as Confluence, Jira and Jira Align

Desired Qualifications:

• Experience communicating in both written and verbal formats with senior executive-level leaders in both business and technology

• 3+ years of experience moving teams and organizations from Waterfall to Agile methodologies and Agile Transformations

• 1+ year of Content Management Systems experience

• Financial services experience

• Experience with human centered design principles

• Strong risk management leadership skills

• Strong dependency management skills

• Ability to drive and lead organizational change in a dynamic environment

• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

• Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead

• Recognized internally and externally as a thought leader and subject matter expert

• Ability to be proactive, innovative, and creative in meeting customer and enterprise needs

Locations:

• 2600 S Price Rd., Chandler, AZ

• 300 S Brevard St., Charlotte, NC

• 550 S 4th St., Minneapolis, MN

Job Expectations:

• This position is not eligible for Visa sponsorship or transfer of vis