Product Manager - Customer Data Program Delivery

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

Directly responsible for multiple products within a portfolio and/or management responsibilities of Product Owners aligned to a specific value-stream, workflow, customer journey or product family.

Provides leadership and has accountability for successfully defining and delivering products that anticipate the needs of customers/workers/users, delivering results against P&L objectives.

This position is highly involved in the funding management and budgeting processes for portfolio.

Responsibilities

• May perform management duties related to the supervision of Product Owners and Product Analysts

• Lead the product planning process. Gathers input from users/customers/stakeholders to create long-term strategy. Sets direction and priority.

• Performs stakeholder management, user/market segmentation, competitive analysis, product funding requests, release planning and business case realization (product P&L).

• Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems

• Develop and implement new product introduction and roll-out strategy, plans, and content with cross-functional teams and leaders.

• Effectively communicate the value of the workflow/journey/family, and the products within it, to stakeholders

Basic/Required Qualifications

• Bachelors degree AND six (6) years minimum required related experience

• In lieu of degree and experience listed above, High School/GED AND 10 years minimum required related experience

Additional Preferred Qualifications

• Experience as a Senior or Lead Product Owner of a technical product

• Experience working with AWS data product architecture

• Previous experience working in a hands-on technical role (i.e., software developer, analyst, engineer, etc)

• Five or more years of experience in project management

• Experience in coordinating teams and clients

• Proven success in a corporate setting, working with all levels of management

• Strong written, verbal, and presentation skills

• Intellectually curious and creative, eager to generate ideas to solve business problems

• Strong analytical, facilitation, and communication skills

• Strong organizational and prioritization skills and ability to multitask with minimal oversight

• Capable of building, developing and maintaining positive working relationships with executives, key clients and subject matter experts while working in a team environment

Working Conditions

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility

 Specific Requirements

• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software

• Ability to communicate complex and innovative concepts to a new product development team

• Clear passion for topics of technology products and an ability to identify possibilities to innovate

• Ability to be self-directed and to proactively anticipate problems and seek opportunities

• Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels

• Strong understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases

• Ability to educate and communicate to leaders across the Company on effective use of digital tools

• Ability to quickly understand business, evaluate priorities and assess value of product features

• Ability to be self-directed and to proactively anticipate problems and seek opportunities

• Two or more years experience with relevant new product or technology development experience working in a fast-paced environment

• Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals

Travel Requiremen