Sales Enablement Market Manager

Field Sales Enablement Market Manager

Sacramento, CA or surrounding area

This role requires air travel and overnight stays – up to 75% of the time. Additionally, a valid driver's license and up to 4 days of weekly travel to ubreakifix stores and Forward Stocking Locations within your region using a reliable personal vehicle (mileage reimbursed) may be required.

What you will be doing:

The Sales Market Manager is responsible for building and growing productive relationships across the Field Sales Channels to achieve and exceed assigned sales targets and company initiatives. Acting as a sales enabler, the Sales Market Manager will ramp a new product and drive the sales performance of ubreakifix stores and the Delivery Expert Setup channel through proactive email, zoom, and in-person support across the country and within their geographic market. Through the establishment of operational partnerships, support will include the development of revenue/sales strategies, field training of experts, leadership coaching, data interpretation, accountability conversations, and driving the excitement of a sales culture. This position will also work in other internal cross-functional areas to identify growth opportunities and process improvements.

 Essential Duties and Responsibilities:

• Serve as the primary voice of Asurion for assigned markets with the ability to meet or exceed a diverse set of goals based on organizational objectives

• Build strong relationships with business partners and cement yourself as the go-to resource by being a reliable and effective support partner. Guiding and impacting behavioral change across the organization through influence

• Sales Enablement Strategy Execution: assess gaps in current sales process and develop effective growth strategies to accelerate Revenue and Connected Home performance

• Field Sales Training Support: serve as an Expert sales coach guiding practice sessions, role plays, observing customer interactions, and providing real time feedback

• Conduct side by side selling and on floor observations/ride-a-longs to develop product knowledge and confidence while cultivating sustainable sales behavior with technicians/experts

• Ability to give difficult feedback to peers, senior leaders and front-line employees when coaching

• Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels

• Fluent with reading and interpreting complex sales reporting to identify gaps and plan effective market sales tactics

• Provide daily readouts and ad-hoc readouts as needed. Effectively lead discussions, team calls & deliver content virtually

• Adhere to general standard operating procedures for FSL/Store visits and T&E expectations

• Sales enablement visits will entail (1) pre-meeting leadership engagement, (2) training sessions/Huddle observations, (3) 1:1 on floor/ride-a-long observations and coaching, (4) side by side selling, (5) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with store/market leadership

• Successfully generate excitement and engagement around sales for multiple teams over a large territory both virtually and in person.

• Administrative tasks such as managing travel and expense reports timely and in adherence with outlined company and team guidelines

Here’s what you’ll bring to the team:

• Minimum of 2 years of previous experience in Major Appliance Sales, Field Services, Retail Technology, Sales, Account Management or related field

• Must be at a performance rating of exceeds or above or be in a current coach level role with a strong or above.

• Ability to work successfully as a co-located team with both Asurion and client employees

• Self-starter and can work self-guided with little supervision

• Presentation skills to small and large groups, across all levels

• Problem solving, negotiation, and analytical skills

• Strong interpersonal skills

• Ability to motivate others behind a common goal

• Collaborative team player

• Ability to work a flexible schedule inclusive of holidays, nights and weekends

• Located in assigned market and able to travel regionally up to 50% of time, including potential air travel and overnight stays

• Maintains a current driver’s license in good standing

• Have reliable transportation. Ability to be on site at the Forward Stocking Locations and ubreakifix stores up to