Healthcare Account Director

Job title: Healthcare Account Director 

Location: Role can be based from either of our Manchester, Leeds or Reading locations (Remote working available)  

Hours: Monday to Friday, 37.5 hours per week 

Salary: Competitive + benefits 

About BCN: 

At BCN we unite people and technology to enable organisations to fly.  

We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. 

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. 

Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. 

We are delighted you are on this journey with us! 

Focus of the role: 

A healthcare account director is a professional responsible for managing and nurturing relationships with healthcare clients and play a critical role in ensuring client satisfaction, maintaining long-term partnerships, and driving business growth within the healthcare industry. This involves working with on-premise IT, Office 365, Azure cloud, and managed services. 

This is a key role within the healthcare team and would be suited to someone with extensive knowledge and senior relationships within the healthcare sector with an astute knowledge of data and improving patient outcomes.  

Along with a set of existing accounts you will have access to white space NHS customers to leverage relationships to drive growth within the healthcare team. Your entrepreneurial skills will be essential supporting our largest customer to drive new innovations to take to the wider NHS market to drive change.  

You will be responsible for establishing new relationships and nurturing existing ones. Alongside day-to-day sales activities, you will handle procurement, negotiate with vendors, provide clear and accurate proposals aligned with customer needs, and ultimately secure deals. Additionally, you will oversee the completion of projects, ensuring smooth implementation. 

You will have access to exceptional sales and marketing collateral and be supported by sales-centric leadership that will empower you to maximize your opportunity base and earning potential. 

Responsibilities: 

• Client Relationship Management: Build and maintain strong relationships with healthcare clients by understanding their needs, objectives, and challenges. Act as the main point of contact and develop a deep understanding of their business to provide tailored solutions. 

• Account Development: Identify opportunities to expand existing accounts by upselling or cross-selling additional products or services. Work closely with clients to understand their evolving requirements and present innovative solutions that align with their goals. 

• Pipeline Management: Develop and manage a pipeline of potential new clients or projects. Identify and pursue opportunities for business growth within the healthcare industry. Track and report on sales activities, forecasts, and results. 

• Contract Negotiation: Negotiate pricing, terms, and conditions with clients to secure profitable and mutually beneficial agreements. Collaborate with internal stakeholders, such as legal or finance t