Project Manager

Who We Are:

PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption.

PureSpectrum currently facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry’s first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.

The Opportunity:

PureSpectrum is seeking an experienced and results-driven Project Manager to join our esteemed Services team. As a Project Manager, you will play a critical role in managing complex full-service and sample research projects, fostering strong client relationships, providing expert insights, and driving the success of our clients' research initiatives. This position offers an exciting opportunity to work in a collaborative environment, contribute to the growth of our client base, and make a significant impact on the market research industry. This position reports to the Associate Director of Services.

This is a hybrid position. Candidates must be able to commute to the Westlake Village office 3 times a week

Your Responsibilities:

• Serve as a trusted advisor to clients, understanding their research needs, and developing customized solutions to meet their objectives.
• Lead client onboarding and ensure seamless integration with the PureSpectrum platform.
• Conduct data analysis, interpret results, and deliver actionable insights to clients.
• Collaborate cross-functionally with internal teams, including Product Development and Marketing, to drive product enhancements and improvements based on client feedback.
• Proactively identify and address client issues, providing timely and effective resolutions.
• Stay up-to-date with market research trends, industry best practices, and emerging technologies to continuously improve service offerings.
• Support the development of new business opportunities through upselling and expanding our client base.
• Provide mentorship and guidance to junior team members, fostering their professional growth and development.
• Uphold the company's commitment to excellence in service delivery and client satisfaction.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field. A Master's degree is preferred.
• 3-5+ years of experience in a client-facing project management role within the market research or insights industry.
• Demonstrated expertise in market research methodologies, data analysis, and generating actionable insights.
• Excellent communication, presentation, and interpersonal skills to effectively interact with clients and internal stakeholders.
• Strong track record of building and maintaining successful client relationships.
• Results-oriented, with a focus on achieving individual and team goals.
• Ability to work independently, manage multiple projects, and meet deadlines effectively.
• Proficiency in market research tools, particularly Forsta Surveys (Decipher), and Qualtrics; and MS Office Suite.
• Experience with questionnaire structure and design, survey testing, sample planning and strategy, data tables/banner specs and deliverables; dashboard and PPT-based reporting deliverables.

PureSpectrum Perks:

PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations.

Our benefits include robust medical and dental coverage, a wellness stipend to support your physical and mental well-being, paid parental leave, a 401(k) with a percentage match, and unlimited PTO and sick time. We believe in supporting our team both personally and professionally, empowering you to thrive inside and outside of work.

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