Director, Product Management - Business Identity Commercialization

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management - Business Identity Commercialization

Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Business Identity team drives the development and management of products, programs, and services focused on risk assessment and business entity verification. The team delivers significant value across the ecosystem, helping to combat new fraud and ensure secure commerce across the network.

The Director of Product Management, Business Identity Commercialization, plays a pivotal role in shaping Mastercard’s business identity business by leading the development of scalable, interoperable solutions that enable businesses to be securely identified and trusted across digital ecosystems. This role is responsible for translating strategic objectives into actionable product roadmaps, driving execution across cross-functional teams including engineering, data science, commercialization, and legal. The Director partners closely with internal stakeholders and external customers to define requirements, prioritize features, and deliver Business Identity products solutions that enhance onboarding, reduce fraud, and support compliance. With a strong focus on execution, customer impact, and market differentiation, the Director ensures Business Identity offerings deliver measurable value and align with Mastercard’s broader vision for digital trust infrastructure.


The Role:
• Engage with internal stakeholders and external customers to gather insights, define product requirements, and prioritize features that drive adoption and measurable impact.
• Monitor market trends and competitive landscape to inform product strategy and ensure Business Identity offerings remain differentiated and aligned with Mastercard’s digital trust vision.
• Translate strategic goals and market/customer insights into actionable roadmaps for Business Identity solutions
• Lead cross-functional execution in partnership with engineering, data science, legal, and commercial teams to deliver scalable services that support secure onboarding and fraud mitigation.
• Manage product lifecycle activities, including performance tracking, and continuous improvement based on customer feedback and data-driven insights.
• Drive commercialization initiatives in areas of go-to-market strategy and planning, market assessment and new market entry, product commercial readiness, pricing, sales enablement, and contracting
• Work with global and regional go-to-market teams to develop channel strategy and capabilities and coordinate activities to support lead gen and business development
• Partner with Finance and Sales on modeling of strategic partnerships and building new frameworks for streamlined execution globally
• Conduct research and studies to inform go-to-market strategy and future service evolution and expansion
• Develop educational and training materials, and other documentation to communicate our offering internally to regional representatives, and externally with customers,
• Partner cross-functionality and externally on efforts to shape and define internal and industry standards needed for interoperability and scale.
• Foster a culture of collaboration and accountability, mentoring product managers and contributing to a high-performing team focused on innovation and customer success.

All About the Role:
• Experience owning various responsibilities across the product development lifecycle
• Experience in the commercialization and expansion of products into new markets
• Functional experience in pricing frameworks and financial modeling
• Experience working with commercial teams to drive the GTM strategy
• Ability to coordinate and influence stakeholders across a global organization
• Display deep analytical and problem-solving skills
• Excellent written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders
• Comfort with and an ability to adapt in a rapidly changing environment
• Proactive leadership skills