Network Monitoring SME

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Job Description

Location: Orlando, FL - Onsite  

Travel: 25%

 

Job description:
Looking for a seasoned Senior Service Delivery Manager to join a well-rounded team to support an enterprise IT organization at a Fortune 50 company.
 
Strategic Planning: Develop and implement strategies for network monitoring that align with overall business objectives and IT priorities.

Tools Evaluation and Integration: Evaluate, recommend, and deploy network monitoring tools, ensuring they meet the customer’s specific needs and integrate with existing infrastructure, systems, within the ecosystem. Must be comfortable with both vertical and horizontal integrations with APIs(  Web APIs - i.e., webGL, WebSockets/WebHooks, Canvas, REST, SOAP etc.)

 

Key Responsibilities:
Team Management: Lead and mentor a team of network monitoring specialists, assigning tasks, monitoring performance, and providing guidance. Must have a proactive mindset with a focus on continuous improvement and innovation.
Performance Monitoring and Analysis: Oversee the monitoring of network performance metrics, identify bottlenecks, and troubleshoot issues to ensure optimal network health.
Alert Management: Establish and manage alert systems, ensuring timely response to network events and potential security threats using best ITSM practices and net-dev-ops culture.

Collaboration, Reporting & Communication: Work closely with other IT teams, such as network engineers, architects, cybersecurity, and IT support, to resolve issues and implement improvements. A collaborative team player willing to learn from experienced colleagues. Generate regular reports on network performance, communicate findings to stakeholders, and participate in team meetings.

Staying Updated: Keep abreast of the latest trends and technologies in network monitoring, including emerging tools and best practices. Adaptability to a fast-paced environment and eagerness to take on new challenges and push the team to greater performance, efficiency

Job Requirements

Technical Proficiency: Strong understanding of network protocols, architectures, and troubleshooting techniques. Must be a technical manager.

Network Monitoring Tools Expertise: Hands-on experience with various network monitoring tools (e.g., SevOne, Logic Monitor, SolarWinds, PRTG, Nagios, etc.) and hands-on delivery of Tooling solutions across the enterprise. Exposure to a complex IT environment is requited.

Alert management: Strong understanding of alert life cycles, ITSM procedures, and methodology.

Cloud Networking: Knowledge of cloud-based network monitoring solutions.
Leadership and Management: Proven ability to lead and motivate a team.
Communication Skills: Excellent written and verbal communication skills.
Problem-Solving: Strong analytical and problem-solving skills.

Education: Bachelor's degree in computer science, information technology, or a related field.

The base compensation range for this role in the posted location is:  $150,000 - 179,000 - USD Base Salary

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

 

Capgemini offers a comprehensive, non-negotiable benefits