Sr. Business Analyst - Ecosystems Operations

Company Description

* This role can be based in our Santa Clara, CA or Plano, TX offices with a hybrid work schedule of at least 3 days/week in office *

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are looking for a data-driven Sr Business Analyst to support the growth of our global partner ecosystems operations. This high-impact role will focus on providing analytics and insights to optimize partner performance, track key metrics, and drive strategic decision-making across our ecosystem partners

You will play a critical role in measuring ecosystem success, driving insights and helping leadership make data-backed decisions to accelerate growth.

Your Impact

• Analyze partner performance trends, bookings, and pipeline contributions across GSIs, CSPs, MSSPs, and resellers to identify growth opportunities.
• Develop and maintain real-time dashboards that measure ecosystem performance, partner influence, and sales acceleration.
• Support quarterly business reviews (QBRs) by providing data-driven insights and recommendations to improve partner engagement and growth.
• Enhance partner tracking and attribution models by collaborating with sales, finance, and operations teams to improve influence tagging and deal visibility.
• Automate reporting processes to streamline data extraction, analysis, and visualization for executive stakeholders.
• Identify areas for partner-led initiatives and incremental revenue growth, ensuring alignment with ecosystems and company strategic initiatives.
• Support strategic projects, including ROI modeling for partnerships and optimizing partner incentives to drive business impact.

Qualifications

Your Experience 

• Minimum of 5 years of experience in partner operations and/or sales operations, with additional experience in analytics or business intelligence to support operational insights. Experience in the cybersecurity or technology industry is preferred.
• Strong proficiency in Tableau, SQL, and Excel/Google Sheets for data analysis and visualization.
• Experience working with Salesforce (SFDC) and other CRM tools to extract and analyze partner-related data.
• Ability to interpret complex datasets and translate findings into actionable insights for sales and leadership teams.
• Strong communication skills to present data-driven insights clearly to both technical and non-technical audiences.
• Self-starter who thrives in a fast-paced, cross-functional environment and can manage multiple priorities effectively.

Additional Information

The Team

At Palo Alto Networks we are passionate about cybersecurity and analytics—and we're looking for top talent who thrive on solving business challenges with data-driven solutions. Our Ecosystems Analytics team is focused on driving strategic insights, building automated solutions, and optimizing partner performance to accelerate growth. If you're looking fo