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HU

Quality Engineer

Hubs
United Statesfull_timeVerifiedPosted 3 Nov 2023

About the role

We promise you can be yourself at HubsDon’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer and we are committed to building a diverse team that feels that they are valued in the workplace. If you’re looking at our page and you do not identify yourself, don't be discouraged to apply. You can help make our company even better. We do not discriminate on the basis of race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Hubbers are doers, makers and hackers.
At Hubs, we empower engineers to create revolutionary products. Manufacturing is notoriously challenging for companies big and small. We’re changing that by making reliable manufacturing methods instantly available to engineers all over the world through our online platform.
If you're looking for a tech scale-up in Amsterdam there are a few to choose from, but none quite with our story. Over the past 10 years, we've built the world's largest distributed manufacturing network and have built the easiest-to-use product for ordering custom parts. We help the companies you know and love to build a better future, from humble startups to big names like Audi, HP, and NASA. Some parts we've produced are floating in space right now.
The Quality Engineer is responsible for the quality management system, compliance and supplier quality development activities with the USA. This role involves creating and updating documentation, integrating the QMS with ProtoLabs, leading certification audits, and supporting manufacturing partner (MP) audits. The Quality Engineer ensures that the QMS is understood and maintained throughout the organization and supports compliance-related activities. Additionally, they provide support to MPs and the sales team in fulfilling quality documentation requirements for orders and work on improving the efficiency of the order intake process related to quality requirements.
This role also involves working closely with the Supply Chain Teams to source, select, and qualify new suppliers, as well as supporting their onboarding process in accordance with Hubs standards. The quality engineer will monitor and proactively drive supplier performance, focusing on quality targets and problem-solving. Additionally, they will identify and deploy manufacturing best practices to ensure manufacturing consistency across the network.
Sound like you? Apply now!

What you'll do:

  • Maintain, update and improve the quality management system documentation to ensure compliance with industry standards and regulations.
  • Support the integration of the QMS with Protolabs, ensuring seamless alignment between systems.
  • Support internal and external certification audits, as well as support MP audits, to assess compliance and identify areas for improvement.
  • Follow up on audit findings and actions, ensuring they are addressed and closed within the specified timelines.
  • Ensure that the QMS is understood and maintained throughout the company by providing training and support to relevant teams.
  • Support compliance-related activities, such as Conflict Minerals, REACH, RoHS, and other regulatory requirements.
  • Assist MPs and the sales team with orders that require quality documentation, ensuring that requirements are understood and fulfilled by the MPs.
  • Collaborate with cross-functional teams to improve the current systems and processes, making the order intake process more efficient in relation to quality requirements.
  • Support customer quality & compliance surveys, corrective action requests etc.
  • Collaborate with the Supply Chain Teams to source, select, and qualify new suppliers, ensuring adherence to Hubs standards and requirements.
  • Monitor and proactively drive supplier performance, focusing on quality targets and problem-solving.
  • Develop suppliers by identifying and implementing manufacturing best practices to ensure consistency across the network.
  • Support the development of new capabilities, such as technologies, materials, and post-processing options.
  • Design processes to effectively manage supplier relationships and performance in a scalable manner.
  • Monitor underperforming MPs closely and set clear improvement targets.
  • Benchmark and leverage best practices across the MP network.
  • Utilize an analytical mindset and data-driven approach to supplier management

What it takes:

  • 2+ years of experience in a similar role
  • An analytical and risk-based mindset and data driven approach to quality management
  • Experience in an regulated environment
  • Ideally lead auditor for ISO 9001, AS9100 or ISO 1348

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Hubs

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