Equipment Services Associate I

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.

 Summary

The Equipment Services Associate provides technical services in support of, but not limited to equipment and equipment spaces in the lab environment, ensuring that all equipment within the company is properly maintained, functioning correctly, and ready for use to support daily activities.

Job Responsibilities include, but are not limited to:

• Prioritize and respond to applicable tickets within the Facilities queues for quick and efficient resolution, ensuring timely and efficient solutions.
• Provide access and supervision to external vendors during service or maintenance visits to ensure safety protocols are followed and work is completed according to standards.
• Actively updated the master equipment records, including review and corrections of other users, for all equipment/instruments within the laboratory, adhering to industry standards.
• Perform annual functional tests on laboratory equipment to ensure compliance with operational standards and safety regulations.
• Conduct regular lab inspections to ensure equipment is functioning properly and identify any deficiencies, updating equipment labeling as needed, and ensuring spaces are maintained.
• Perform periodic testing and calibration on thermal cyclers to ensure they meet specified performance standards and maintain reliability.
• Monitor lab environmental monitoring systems, proactively troubleshooting and resolving issues to maintain optimal conditions, elevating issues as needed.
• Compiling all monthly logs associated with the laboratory environmental monitoring system for review and approval, documenting any deviations are Non-Conforming Events as needed.
• Coordinates repairs of laboratory equipment and instruments by shipping and tracking send-outs on repairs and interacting with service representatives, as needed. Performs minor trouble-shooting as able.
• Initially validates all new equipment based on a specific schedule, calibrates instruments as required, and prepares initial qualification documents for review, specifically Installation Qualifications and Operational qualifications as applicable. Uploading all related documents and manuals to the appropriate systems.
• Assist with other documentation and SOP management as needed.

 People Manager

• No

Education, Experience, and Skills

• High school diploma or general education degree (GED) or one to three months related trade school training; or equivalent combination of education and experience.
• Two years of related experience in the Biotech/Scientific field preferred.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations

• N/A

 Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. 

Work Environment 

• Work is primarily performed in an office setting with a typical climate-controlled environment.
• Occasional exposure to manufacturing or warehouse areas, which may involve loud noises, dust, and varying temperatures.
• The noise level in the work environment is usually moderate.

Acknowledgements

The above job description is not intended to be an all-inclusive list of duties and standards o