Skills Transformation Program Manager, Senior Associate

Location Designation: Hybrid - 3 days per week 

 

Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops, and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, or fostering a vibrant workplace culture, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life a destination employer for generations to come.

 

Role Overview:

The skills strategy senior associate will support the skills transformation lead in implementing a company-wide strategy for introducing and incorporating skills-informed talent practices and processes across the organization.  This role focuses on project management and delivery, skills & role governance and program management of skills-related initiatives throughout the organization in collaboration with the skills project team, internal business partners, vendors and business stakeholders. Given the size of the team and how this discipline is emerging, you’ll have multiple projects at any time and will have to be agile and flexible as we develop our approach and process.

 

What You’ll Do:

Project Management & Strategy Implemenetation: Manage & own project planning and support company-wide rollout for skills initiative, including staggered implementation and prioritization of focus areas

•  Lead & support PMO and related initiatives, including calendaring, planning, RAID Log, and project plan.  Ensure continuity and sustainability of project outcomes.
• Participate in the design, development and delivery of the solutions we will offer overtime. 
• Support development of strategic documents that highlight and reflect the status of project milestones and forward looking plans, in addition to materials to support our skills governance (steer co, governance committee, etc.)

• Develop and own roadmap materials, documenting timelines, project documents and implementation plans.  Partner with skills lead to create materials to share a cohesive story for the business, ensuring clear communication of project goals, progress, and business benefits.
• During rollout, manage progress against success measures, partner with the data & analytics team to report metrics.  Develop and present regular progress reports to stakeholders.
• Support deployment of various components of functionality over time.  Document repeatable playbook for deployment that includes training, communications, dependencies and change processes, and that specifically highlights what is customizable for businesses. 
• Partner with the vendor to learn about and incorporate product enhancements, including the deployment of new features including testing, change coordination, training, integration, etc.
• Serve as admin in career hub platform.

 

Program Design & Product Owner: Gigs & Skills Governance. Develop and be the product owner for our internal new gigs process and partner to support skills governance.  This includes supporting the design of practices, policies, cultural norms, and workflows needed to launch the programs and program management overtime. 

Gigs:

• Manage gig marketplace program organization-wide, ensuring adequate project flow and reporting on metrics.  Collaborate with business leader