Customer Support Assistant

Company Description

About Us

At Hype Tier, we specialize in driving brand performance through precision marketing, compelling storytelling, and results-driven strategies. Based in Grand Rapids, MI, our team is passionate about helping businesses stand out in competitive markets by offering innovative, scalable marketing solutions. We believe in the power of creativity, collaboration, and continuous improvement to elevate our clients' brands to the next tier.

Qualifications

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

• Proven experience in customer service, support, or administrative assistance

• Strong verbal and written communication skills

• Proficiency with office software (MS Office Suite, email platforms, CRM tools)

• Ability to multitask and manage time effectively

• Detail-oriented with a problem-solving mindset

• Positive attitude and team-oriented

Additional Information

Benefits

• Competitive salary ranging from $40,000 to $50,000 annually

• Opportunities for professional growth and internal advancement

• Skill development and training programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health and wellness benefits package