Senior Account Manager - Construction

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

SUMMARY: Responsible for expertly managing the internal service process and relationships for assigned property and casualty client companies.

FROM THE TEAM: Join Newfront’s Construction Team! We are a vibrant, driven, and collaborative group who take pride in supporting some of the most innovative contractors in the world Our team specializes in delivering forward-thinking risk management solutions and actionable insights tailored to the construction sector—no two days are ever the same. We are deeply committed to our team’s growth, promoting from within and providing dedicated time and resources for ongoing learning, courses, and seminars. And of course, we believe in fostering a positive, enjoyable work environment along the way!

This position is a salaried, exempt and full-time role and will be reporting to the Construction Specialties Leader. his is a US-based hybrid role (required to work until 4pm PST M-F) with the option to work from any of Newfront's office locations or hubs in Southern California or Austin, Texas. Will be considered hybrid if living within 25 miles of a Newfront office location.

What You’ll Be Responsible For:

• Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.

• Independently prepare for, plan and conduct client meetings.

• Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.

• Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.)

• Participate in prospecting activities to both identify and close new business.

• Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.

• Participate in carrier activities.

• Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.

• Perform thorough contract reviews for clients.

• Perform database file management and input information. Accurately manage and maintain documents in agency management systems.

• May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)

• Other tasks, duties or special projects as assigned.

• Requires seasonal or intermittent travelling to visit clients and prospects.

Qualifications:

• Minimum of 5+ years of Property & Casualty insurance brokerage experience is required.

• Minimum of 2+ years supporting Construction clients within insurance brokerage is required.

• Exceptional communicator with advanced skills in written, verbal, and presentation formats, including public speaking.

• Proven excellence in customer service, exhibiting the highest standards of professionalism, diplomacy, and tact.

• Strategic relationship builder, trusted to foster and maintain strong partnerships with stakeholders at all levels.

• Advanced proficiency in Microsoft Office and a demonstrated ability to quickly master and leverage new technologies.

• Highly resourceful and proactive, with a strong track record of initiative, creative problem-solving, and driving process improvements.

• Effective team leader with a history of