Salesforce Administrator

Transform the communications world! 

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

• What’s my job title? Salesforce Administrator 
• Where in the world? You can work remotely anywhere in the EU, with a preference for the Netherlands  
• What type of contract will I be on? Initially a fixed-term contract
• Working hours? For this role, you will operate within Central European Time (CET)
• What language(s) will I speak? Fluency in English

The Role

MessageBird is a CPaaS (Communications Platform as a Service) company that enables businesses to communicate with their customers via SMS, voice, chat, and more. Our platform is trusted by thousands of businesses across the world to send and receive messages, automate workflows, and improve customer engagement. We are now seeking a Salesforce Admin to join our team and help us scale up our operations.

As a Salesforce Admin at MessageBird, you will be responsible for maintaining and optimizing our Salesforce instance to support our rapidly growing CPaaS business. You will work closely with our sales, marketing, and customer success teams to ensure that our Salesforce instance is configured to meet their needs and support our business objectives.

What You'll Do 

• Managing user access, security, and permissions in Salesforce
• Creating and maintaining custom fields, objects, and page layouts
• Developing and maintaining custom reports and dashboards
• Providing ongoing training and support to Salesforce users across the organization
• Ensuring data quality and integrity in Salesforce
• Developing and maintaining integrations between Salesforce and other systems
• Staying up-to-date on new Salesforce features and best practices
• Participating in cross-functional projects to support our business goals

What You'll Bring 

• The ideal candidate for this role will have the following qualifications:
• Bachelor's degree in Computer Science, Information Systems, or a related field
• 2+ years of experience as a Salesforce Administrator
• Strong understanding of Salesforce data model, security model, and customization capabilities
• Experience with Apex, Visualforce, and Lightning Web Components
• Experience with integrating Salesforce with other systems using APIs
• Strong analytical and problem-solving skills
• Ability to work independently and manage multiple projects simultaneously
• Excellent communication and interpersonal skills

If you are passionate about using technology to improve business operations and have a strong background in Salesforce administration, we encourage you to apply for this exciting opportunity to join the Messagebird rocketship.

#LI-AA1 #LI-REMOTE

What You’ll Gain

• Remote-friendly environment
• Generous stock options for all Birds 
• Opportunity to work abroad according to our internal policies
• Flexible working arrangements 
• Home office set-up budget 
• State-of-the-art work gear
• Contribution towards your utility costs 
• The occasional company-wide and team events
• Learn from hundreds of the best minds in the business
• Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board! 

LIFTOFF! 🚀

Life at MessageBird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready To Fly?

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we’ve got you covered!

Headquartered in Amsterdam and with other global offices in Singapore, London and Maryland, we’re proud to be a remote-friendly company nested in flexibility. Employees can choose to work from one of our global offices, fully remotely in your country of employment, or a mix of the two. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting. 

MessageBird is committed to fostering a fair and equal environment based on tr