About the Team

The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with local and regional merchants in any given geography. The In Store Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators both on and off the DoorDash delivery marketplace. We are disrupting the current landscape by opening the door for hospitality operators to a new frontier of streamlined operations, customer insights and relationship management across all channels -  from walk-in to at home delivery.  

About the Role

We're looking for a Sales Development Representative to join our Outside Sales team supporting the launch of our new In Store business and to bring the best local and regional merchants on to DoorDash's In Store platform! The Sales Development Representative (SDR) will be responsible for creating new sales opportunities by researching restaurants, hotels, and hospitality operators in the US. Then, the SDR will create an outreach plan and determine how these operators can maximize  the benefits offered by the DoorDash platform. SDRs are responsible for identifying, engaging, and qualifying prospects that fit within our target customer profile. As the first point of contact for potential customers, SDRs play a critical role in the sales process by evangelizing the power of our innovative platform through introductory & discovery calls. Our most successful SDRs are innately curious, proactive and results-oriented, and they possess the natural ability to quickly build rapport & relationships with people from all walks of life.  The team is laying the foundation for what will eventually be one of DoorDash’s key strengths — industry-leading partnerships with the best merchants.

You will report into the Sales Development Manager for our team where you'll be part of a fast growing and new team within DoorDash’s Commerce Platform department. We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

You're excited about this opportunity because you will…

• Prospect, contact and qualify businesses and decision makers in your market
• Build, manage and report on sales pipeline in Salesforce.com
• Innovate and build new ways to source contact information and facilitate outbound outreach; discover new target customers and implement thoughtful campaigns through outbound calls and emails; assist the sales team by identifying relevant decision makers
• Establish and maintain strong working relationships with prospects in the US 
• Partner with Account Executives to secure meetings that forward the interests of both DoorDash and our merchant prospects
• Report directly to the Sales Development Manager, who will directly support your growth in your role and career.

We're excited about you because… 

• You have 1+ years experience in SMB, Hospitality Tech or SaaS Software sales
• You're excellent at motivating potential partners to see the benefits our solutions will bring to their business
• You have creative sales tactics to engage with prospects
• You are comfortable in a fast-paced, quota driven sales environment and have experience exceeding daily, weekly, and monthly goals
• You can navigate sales and internal tools (Salesforce, Google Suite)
• You have a strong attention to detail and ability to juggle multiple tasks at one time
• Restaurant, nightlife or hotel industry experience a plus

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. 

In addition to base salary,