Internal Communications Senior Associate Global Technology

Global Technology is on a continuous journey to transform the way work is done at the firm, accelerating the delivery of innovation and change at JPMorganChase. Our technology teams are focused on bringing change that creates value for our businesses – making it quicker, easier and cheaper for customers and clients to do business with JPMorganChase. Communications is an integral part of that journey. 

 

As an Internal Communications Senior Associate, Global Technology, you will work closely with senior technology leadership to develop strategic communication strategies and create content for key Global Technology events such as Innovation Week, Cybersecurity Awareness Week, DEVUP, and the GT Senior Leadership Conference. You will also influence and lead broader employee communications and engagement efforts related to new and emerging technologies. In addition, you will support the head of communications for Cybersecurity & Technology Controls, AI/ML & Data Platforms, Corporate Technology, and the Head of Technology Strategy, Innovation & Partnerships at JPMorgan Chase. As a member of the Global Technology (GT) Communications team, you will work closely with senior technology leadership to develop strategic communication strategies and create content for key Global Technology events such as Innovation Week, Cybersecurity Awareness Week, DEVUP, and the GT Senior Leadership Conference.

 

Job responsibilities: 

• Work on the creation and execution of a multichannel communications plan for Global Technology, Strategy, Innovation & Partnerships to achieve CIO objectives and connect the dots to show how they align to the GT strategy and firmwide objectives. 
• Design, develop and execute robust communication strategies for Global Technology’s firmwide initiatives such as Innovation Week and Cybersecurity Awareness Week as well as marquee technology events like DEVUP and GT Senior Leadership Conference.
• Write targeted communications including executive messages, strategic business updates, technology and innovation success stories, people-related communications, organization announcements, as well as other timely business messages. 
• Help organize and execute key employee and senior leadership meetings, including town halls, small group sessions and site visits as needed.
• Source, develop and deliver a steady and compelling communications content pipeline for employees (via intranet, email, collateral, video, town halls, social media, etc.) consistent with objectives related to Global Technology’s strategy and objectives.
• Maintain intranet content and design, and create communications-related graphics as needed: including presentations, web collateral, newsletters etc. 
• Track and analyze metrics to refine and improve ongoing tactics and/or to identify opportunities to implement new communications methodologies across clients. 

Required qualifications, capabilities, and skills:

• 3+ years of professional experience, including extensive hands-on writing, editing, project management, and presentation building 
• BA/BS in Communications, Marketing, Journalism or related degree and/or equivalent years of experience
• Excellent writing skills with a strong ability to take complex concepts and deliver them into simple/digestible communications 
• Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines  
• A creative and innovative thinker 
• Outstanding judgment and interpersonal skills, including partnering effectively with peers and other functional groups across the company
• High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility
• A team player who regularly seeks to learn from key partners and share best practices. A willingness to offer and ask for help as needed
• Experience with Intranet design, other design software, content development, and collaboration and measurement tools 
• Expertise in Word, Excel, PowerPoint 

Preferred qualifications, capabilities, and skills:

• Experience in technology communications 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive tot