Suite Supervisor|Part-time| Momentum Bank Ballpark

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Suite Supervisor is responsible for overseeing the serving of guests on the suites level.  The Suites Manager must be personable and able to work in an ever- changing fast-paced environment.  The Suites Manager will assist the General Manager with projects including training, inventory and special events. The Suites Manager must maintain excellent attendance and be available to work events as scheduled per business need.

 

This role will pay an hourly wage of $12.00 to $14.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching

 

job expires 4/30/2024

About the Venue

Midland's Momentum Bank Ballpark, opened in 2002, is home to the RockHounds, the Double-A affiliate of the Oakland Athletics. The stadium seats 4,709, with grass berm areas adding to the overall capacity. Momentum Bank Ballpark has helped bring fun and family entertainment to West Texas.

Responsibilities

• Responsible for overseeing the the setup of food service areas within specific suites based upon pre-order
• Ensures all suites are set prior to event based upon communication received of orders
• Responsible for ensuring quality and hospitality throughout the Suite Level
• Responsible for communication between counter parts of the department
• Responsible for organization and preparation of events
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Responsible for supervising team members on non-event and event days
• Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitor and maintain food quality
• Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintain, resolve, and enforce cash handling policies and procedures
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests
• Responsible for ensuring suites has all necessary serviceware
• Supervises the set up of suites functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all OVG policies and procedures.
• Assists Management team with projects including training, inventory and special events.
• All other duties as assigned by the managers and supervisors.

Qualifications

• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Abil