Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies?
Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description
 

Position Purpose:

Defines customer needs in technical and business contexts.  Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.

What You Will Do:

• Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• Guide both technical and customer departments in the development of the systems that support the business solution.
• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• Validate the business need for solutions to business problems and process improvements.

To Qualify For This Position, You'll Need:

Required Education:

• Bachelor's degree
• Or 4 years job related work experience
• Or Associate's and 2 years job related work experience

Required Work Experience:

• 2 years of IT business analysis experience.

Required Skills and Abilities:

• Basic knowledge of standard industry practices.
• Able to acquire knowledge of procedures for the supported business unit.
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
• Good teamwork and interpersonal skills.
• Understands how IT affects an organization and is able to link it to business processes.
• Good analytical and conceptual skills.
• Broad understanding of test plans and test matrices, project plans, and scope and design documents.

We Prefer That You Have:

• Strong customer service experience
• Excellent written and verbal communication
• Experience working with executive level management
• Project lead experience
• Experience working with media technology

Work Environment: Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

 

Our comprehensive benefits package includes: